Different Types of Steam Coils

There are two types of steam coils:  standard steam coils, which are used in most reheat applications, and steam distributing coils, which are used in applications where the entering air temperature is below 40 F degrees.  Many times, this type of coil is also known as a “non-freeze” coil, but that name is misleading because in reality, there is no such thing as “non-freeze”. 

Standard Steam

Standard steam coils operate a lot like hot water coils, but the construction is very different even if the coils appear to be constructed the same.  The supply and return connections are often on the same end like a hot water coil.  But, steam is very different than hot water, and the coil must be built for and circuited for steam.  Keep in mind that steam is always more erosive than hot water.  The brazing and tube wall thickness must account for steam. ALWAYS remember that even low pressure steam is more erosive than hot water, and a steam coil needs to be built accordingly.

Steam Distributing (Non-Freeze)

Steam distributing coils are a completely different type of coil because they are constructed as a tube within a tube. Every place that you see an outside tube or header, there is an inside tube and header that you can’t see. The steam on the inner tube keeps the condensate in the outer tube from freezing.  The purpose of the Steam Coiloriginal coil design was to distribute the steam evenly along the length of the coil and to eliminate any dead spots on the coil.  A byproduct of this coil was also found.  The coils didn’t freeze nearly as easily as the standard steam coil, so the coils became known as “non-freeze”, which as mentioned, is not completely accurate.  Any coil can freeze under the right conditions, but, this design is what needs to be used when the entering air is under 40F degrees!!! 

Steam Coil Design

Steam coil designs can be very tricky.  Steam coils are totally a function of the system and installation, while other coils operate more independently of the system.  There needs to be correctly designed traps, and they need to be installed in the correct place and depth in the system.  Often, vacuum breakers are also needed in the system.  The piping must also be installed correctly to make sure the steam is entering the coil and not the condensate.  Even with all of those factors, you’ll need a correctly designed steam coil that matches the steam pressure, length of the coil, and the entering air temperature.  Coils can freeze easily.  Coils can be too long in length and the steam cannot travel the length of the coil and distribute evenly.  Condensate can easily be trapped somewhere in the coil, and the result is water hammer. 

Capital Coil & Air has years of experience designing steam coils, and is here to answer any questions and help to design the right coil for your project! 

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Chilled Water Coils – Circuiting Made Easy

Chilled Water Coil

Circuiting chilled water coils is one of life’s great challenges in the coil business. You’re bound to run across folks with years of experience in the industry that can not effectively explain this concept. While not the most exciting of subjects, the necessity of circuiting chilled water coils can not be overstated. Capital Coil & Air has attempted to simplify the idea of circuiting as much as possible.

For starters, circuiting chilled water coils is ultimately up to the performance of those coils. Circuiting is really a balancing act of tube velocity and pressure drop. In other words, think of a coil as a matrix. Each coil has a specific number of rows, and a specific number of tubes within each row. For example, a chilled water coil might be 36 inch fin height and 8 rows deep. The coil has 24 tubes in each row, and multiplied by 8 rows, there is a total of 192 tubes within the coil. While you can try to feed any number of tubes, there are only a few combinations that will work.

    • Feeding 1 tube – you will be making 192 passes through the coil, which will essentially require a pump the size of your car to make that process work.
    • Feeding 2 tubes – equates to 96 passes, and your pressure drop will still be enormous.
    • Feeding 3 tubes – 64 passes, which is still too many.
    • Feeding 4 tubes – See above.
    • Feeding 5 tubes – Impossible as 5 does not divide evenly into 192 (passes).
    • Feeding 6 tubes – Still constitutes far too many passes, which again leads to additional pressure drop.
    • Feeding 7 tubes – Same rule for feeding 5 tubes.
    • Feeding 8 tubes –  Same rule for feeding 6 tubes.
    • Feeding 24 tubes – This feed consists of 8 passes, which is in the ballpark, and with a pressure drop you can live with.
    • Feeding 32 tubes – 32 tubes will see 6 passes. You might see a slight decrease in performance, but it’s off-set by a continuously better pressure drop.
    • Feeding 48 tubes – The magic combination, as 4 passes typically elicits the best performance and pressure drop simultaneously.

 

Rule #1: The number of tubes that you feed must divide evenly into the number of tubes in the chilled water coil.

Rule #2: The chilled water coil must give you an even number of passes so that the connections end up on the same end.

Rule #3: Based on the number of passes, you must be able to live with the resulting pressure drop. Acceptable tube velocity with water is between 2 and 6 ft. per second.

You’re bound to run into different terminologies depending on the manufacturer. More times than not, the different verbiage confuses more than it clarifies. However, understanding the basic tenets of chilled water coil circuiting will remove much of the perceived difficulty.  

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Frozen Steam Coils: How Do You Prevent This?

Regardless if you have steam coils or steam distributing (non-freeze) coil, you can freeze ANY coil.  When freezes happen, everyone immediately looks to the steam coil as the cause.  When in fact, there are numerous reasons that must be looked at well before the coil.

Freezes generally happen in older systems, however if your new system is not maintained properly or correctly installed, your steam coil can and will freeze.  For instance, you’d be surprised at how many times dampers are left open, controls fail, freezestats don’t work, etc.Steam Coils

In a Standard Steam or Steam Distributing Coil, a freeze-up can occur when condensate freezes within the tubes of the steam coil.  The two most common reasons for freezing steam coils are the steam trap and the vacuum breaker.  The function of steam trap is to remove the condensate as soon as it forms.  Condensate usually collects in the lowest part of the coil.  If your steam trap isn’t installed properly, that condensate will lay in the coil and it will inevitably freeze as soon as it sees outside air.  The vacuum breaker also helps clear the condensate, minimizes water hammers, and helps with uneven temperatures. This must be installed on the control valve and always above the steam trap.

Unfortunately, there are no ways to determine exactly where your steam coil will freeze.  And a common misnomer is that the condensate turns to ice and the expansion is what causes the tubes of the coil to pop.  In reality, it’s the pressure that builds up between freeze points.

Here’s couple tips in your coil design that can help prevent your standard steam and steam distributing coils from freezing:

  • Standard steam coils should NEVER see any outside air below 40 degrees.  If it does, steam distributing is the only way to go!
  • 5/8” OD Steam distributing coils over 72” long are recommended to have a dual supply
  • 1” OD Steam distributing coils over 120” long are recommended to have a dual supply
  • Make sure your steam coil is pitched if possible.  This slopes the condensate to the return connection making it easier to remove the condensate

Give Capital Coil & Air a try on your next project. Our engineering, pricing and service is the best in the industry!

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Top 10 Fan Coil FAQ’s

1. A fan coil is among the easiest units to understand in the HVAC industry.  Basically, there is a small forward curved fan, a coil, and sometimes a filter.  They are all direct drive units. Click HERE to see Capital Coil’s full Fan Coil Product Lineup.

2.  Fan coils run from 200 CFM to 2200 CFM, which is 0.5 ton through 5.5 tons.  Anything larger than these sizes requires a belt drive unit…which is really a full fledged air handler.

3.  The thing that differentiates fan coil units is where and how they are going to be installed.  Is the unit going to be hidden above the ceiling or maybe in a closet?  Or is it going to be exposed so that everyone can see it?  Will it be ducted or will it just pull air from the space where it’s located?  These are things that determine the configuration of the unit and which style of unit to choose.  But, every unit has 3 things in common:  fan, coil, and sometimes a filter.

Fan Coil 4.  Some units have (2) coils.  One for heating and one for cooling.  Obviously, there is a separate supply and return connection for each coil and these units are known as 4 pipe fan coils.  Many units only use the same coil for both heating and cooling and these units are 2 pipe fan coils.

5.  Units are either horizontal or vertical depending on the orientation and flow of the air.  A typical fan coil in a hotel room is a vertical unit with a mixture of air coming from outside and the air recirculating in the room.  The air enters at the bottom of the unit and is drawn upward through the fan.  This makes the unit a vertical style.  Many units are horizontal with the air entering at the back of the unit and traveling horizontally through the unit.

6.  Almost all fan coils are 3 speed or infinite speed settings based on the controls.  The high speed gives you more BTU’s, but more noise too.  Because the unit is direct drive, when you dial down the speed, you also dial down the performance.

7.  Coils in the units tend to be 3 or 4 row deep coils.  3 row is typically used the most, but if you need the extra performance, 4 row is the way to go.  Performance is always governed by the cooling aspect.

8.  Fan coils sometimes have short runs of duct work and there is static pressure on the unit.  Static pressure reduces the amount of CFM and BTU’s that the fan coil can give you.  This is true of both horizontal and vertical units.  Most performances listed on charts that you will see are static free performances.

9.  The control systems for fan coils are often more complicated and more expensive than the units themselves.  There are balancing valves, isolation valves, unions, y-strainers, p/t plugs, air vents, ball valves, thermostats, condensate float switches, and disconnects.  Capital Coil & Air can do this at the plant, but it is much cheaper and easier to do it at the installation. 

10.  Just describe your installation requirements to a sales engineer at Capital Coil & Air and they will guide you to the right design and configuration of the unit for you.  It requires only a phone call or e-mail! We look forward to working with you!

 

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Top 10 Tips For Measuring HVAC Coils

1. When measuring HVAC coils, performance has very little to do with accurately measuring for replacement coils. Fitting the coil in the existing space with the least amount of labor has everything to do with measuring a coil.  If you duplicate the coil in almost every respect, the performance will match and take care of itself.  New is always more efficient than old.

2.  If you’re ever in doubt about a dimension, smaller is always better than bigger. You can always “safe off” around any coil as long as you can fit it in the space.  If a coil is too big, it makes a really ugly coffee table in your shop.  Too big is the enemy of measuring coils.

Chilled Water Coil

3.  The fin height and fin length are not the determining factors in measuring a coil. The overall casing dimensions are the most important, and you work backwards to determine fin dimensions.

4.  The depth of any coil is the total casing depth in the direction of airflow. The height is the number of tubes high in any row.  Depth is a function of rows deep and height is a function of tubes in a row.

5.  Overall length (OAL) is not the fin length and it’s not the casing length. It is the length from the return bends to include the headers that are inside the unit.  Again, it is necessary to work backwards to get the other dimensions once you know this critical dimension.

6.  Circuiting is the number of tubes connected to the supply header. Generally, you just want to count the number of tubes connected to the header and that will tell you whether it’s full, half, or even a double circuit.  It does not matter how the return bends are configured.  Your goal is to count the number of supply tubes and all performance is based on that.

7.  Fins are measured in fins per inch. Hold a tape measure up to the coils and count the number of fins in one inch.  If you can’t get in to take the measurement, a safe rule of thumb is 10-12 fins/inch.  That will work on almost every coil.  The exception to that rule is a condenser coil.  14-16 fins/inch on a condenser coil is usually pretty safe.

8.  Connection locations are difficult only if you are using the existing piping in the system (which are welded). Copper piping is brazed and can be changed easily.  If a system is old and the piping is being replaced as well as the coil, the connection location is not a major deal.  It’s very easy to match up!

9.  With replacement coils, the concept of “left hand vs. right hand” doesn’t actually exist. Connections are “top left-bottom right” or vice versa.  Ideally, all coils should be counter-flow which means that the water and air flow in opposite directions.  The air hits row one first and the water is piped into row eight first.  However, there are lots of installations that are piped backwards, and they work just fine.  Just match them up, and the coil’s performance will be equal to the old coil.

10.  Connections are not measured from the top of the header! They are measured from the top of the casing to the centerline of the connection.  Or the bottom of the casing to the centerline.  You need a point of reference, and the header height can be anything just as long as it doesn’t stick above or below the casing height.

 

All of the above “suggestions” or “secrets” are in no particular order.  They are just things that you should know to ensure that you are selecting the correct replacement coil. While most seem like common sense, your best bet is to talk with the sales team at Capital Coil & Air, who can walk your through the entire process and help you to fill out coil drawings when trying to measure the dimensions.

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Case Study – Replacement DX Coils at local Mushroom Farms

Replacement DX Coils: To those not aware, Kennett Square, PA is the mushroom growing capital OF THE WORLD! Kennett Square is also located quite close to Capital Coil’s sales office in West Chester, PA, and we get multiple requests per month to personally come out and measure DX coils that need to be replaced at these farms.

Mushrooms need a well-ventilated growing environment, and poor ventilation can lead to higher levels of CO2. Higher CO2 levels negatively affect mushroom quality and growth. Ensuring proper air circulation is essential for maintaining healthy crops. Mushrooms also thrive in high-humidity environments, but excessive moisture can also lead to mold or bacterial growth, which can damage the entire crop. Proper humidity control is crucial to maintaining the right balance and preventing costly losses. To tackle these problems, growers need reliable climate control systems, and that’s where Capital Coil steps in.

Mushroom cultivation, while lucrative, is not without its challenges. Running climate control systems for mushroom farming can be expensive, especially when using inefficient equipment. High energy costs can eat into profits, particularly for smaller, family-owned operations. One of the biggest challenges for mushroom farmers is making sure that the coils are working at peak efficiency because the conditions in and around those farms will corrode the aluminum fins at a faster pace than most other environments. As mentioned above, there are very specific conditions that need to be maintained for a successful crop, so the coils in the condensing systems that are needed to sustain those conditions have to be working at all times. 

One farm had been trying to repair numerous coils through different “band-aid” methods. None of these attempts worked, and the farm’s energy costs had skyrocketed when trying to get the same capacity from a failing coil.  One of the neighboring farms that had used us for numerous DX coil replacements recommended that they call Capital Coil to come out and assess the failing coils.DX Coils

After looking at a few of the units, most of the coils’ finned area had been eaten away by corrosive elements in the air. The OEM had not recommended any protection for the coils, which was why they failed far sooner than they should have. The new coils were to be installed in the original units, so the measurements needed to be exact. I also explained to them that any new coil(s) needed to either have more durable materials, such as stainless-steel casing and/or copper fins, or a protective coating for the whole coil. If not, these same issues would continue to occur.

The farm decided to order (1) DX coil with an epoxy coating as a “test” before ordering the rest. The new DX coil arrived a few weeks later and was a perfect match for the original unit. A year later it was still running at max capacity with zero damage to the finned area because of the coating.

Due to the speed that we were able to come out to the site, correctly assess the reasons for the coil failures, and make recommendations on increasing the coil’s longevity, they decided to order the remaining batch of DX coils from Capital Coil & Air. They also recommended us to many of the other farms in the area, so Capital Coil is now the main HVAC coil replacement company for many of the largest mushroom farms in the United States.

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Top 10 Chilled Water Coil Facts

Every Chilled Water Coil selection is about balance. Your coil selection balances the rows/fins versus the cost of the coil pressure drops/performance. Trying to cut corners on your initial selection may save you money upfront, but you will inevitably pay it back down the line through added energy costs. This is a truism for every manufactured coil.

  1. Fins cost less money than rows/tubes. A good cost-cutting tool when selecting a coil is to choose 14 fins/inch. This will turn your (8) row coil into a (6) row coil, which will dramatically lower your costs. If you choose to go this route, one thing to keep in mind is that 14 fins/inch will be semi-inconvenient to any maintenance crew tasked with cleaning the coil. Don’t expect a Christmas card from them that year.
  2. That raises the question of whether or not you can even clean a deep (6) or (8) row coil? In short, you can, but it is not easy. Chilled water coils are especially difficult to clean because they are almost always wet. Due to this fact, they typically attract dirt and additional particles that other coils do not. Generally, when cleaning a coil, most of the dirt get pushed to the middle, and for that reason, 14 fins/inch may not be the best idea after all.

    Chilled Water Coils

  3. Did you know that fins do approximately 70% of the heat transfer in a chilled water coil, while the tubes are only responsible for the remaining 30%? This is precisely why the fin/tube bond is so important. Without a perfectly crafted fin/tube bond, coils become inefficient very quickly. You pay for that inefficiency through increased energy costs.
  4. How long does a coil last? At what age can I expect my coil to fail? Unfortunately, there is no single answer to either question. Everything is dependent on a combination of maintenance, duty, and numerous other factors. If your initial selection was correctly chosen, and proper maintenance was kept, 15-20 years is a good timeframe.
  5. You may have a situation where your coil is 20 years old, and everything appears to be operating in good condition. There are no leaks and all looks ok. However, over that length of time, what you don’t see is that the fins have thinned and are no longer bonded to the tubes, and the coil is dirty in places that you cannot see. Again, while the coil may look to be running in top form, it’s probably only running at 60% capacity. Most likely, the tubes have also thinned over time, so when the next deep freeze occurs, you can guess the likely outcome.
  6. You really need to replace the coil, but have been told to make do with the current coil? To make up for the lack of efficiency, you might try to “jury-rig” your system. One method is to change the drive on the fans to deliver more CFM. This increases the air pressure drop, which in turn increases motor brake horsepower. Another option to help increase the coil’s efficiency is to lower the temperature of the chilled water from the chiller. We tend to mess with the system and apply temporary Band-Aids, when replacing the coil is the only guaranteed long-term solution.
  7. If you want to spend money wisely on a chilled water coil, simply make the tubes thicker. The tube thickness for a 5/8” tube coil is .020” thick, so increase the tube thickness to .025”. The same applies for a ½” tube coil, with a tube thickness of .016”. Increase it to .020”. By doing this, you get the added bonus of making your return bends thicker, which also helps to extend the life of the coil.
  8. Not quite sure about circuiting on a chilled water coil? You are going to have a hard time making an accurate selection unless you understand how to circuit a coil. Circuiting is really nothing more than selecting the number of tubes that you want to feed, and how many passes the water makes through the coil – depending on your GPM. Circuiting is one of the most important factors in ensuring that your coil is running at peak-performance.
  9. Curious about the balance between cost, size, materials, and maintenance? Every chilled water coil needs to be maintained for its entire life-span. If you’ve made your selection, and something seems off about the coils, chances are mistakes were made during the selection process. Some indicators include the coil being too big for the space allowed, or incurring out of control energy costs. What is the point of saving $500 on a chilled water coil if you have to spend $5,000 in maintenance over its life-span?

As coil replacement experts, we run into this issue every day. Our goal is to work with you to ensure your selections are correct the first time. The person in charge of budgets will be grateful to you over time. Capital Coil & Air welcomes the opportunity to work with you on your next coil project! We want to be your coil replacement specialists.

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OEM Replacement Coils: Repair or Replace

When considering OEM replacement coils, there are multiple reasons why coils can fail prematurely. Sometimes, OEM Coils simply freeze and can never be repaired. Other times, the coil was selected incorrectly, which in turn, made the coil significantly underperform. Many times, there is substantial corrosion or something else in the system that causes the coil to fail. However, most coils, when selected correctly, and in systems that are properly maintained, can last anywhere from 10-30 years!  10-30 years is also a pretty wide range, and there are many variables in how long you can expect a coil to perform. Factors, such as ongoing maintenance, air quality, and water/steam quality all have an effect on a coil’s lifespan.

OEM Replacement Coils

Reasons Why Coils Fail Of Old Age

  • While the coil’s tubes are considered the primary surface, 70% of all coil performance is performed by the finned area on a coil, which is known as the secondary surface. The fin/tube bond is easily the most important manufacturing feature in any coil. Without the bond between the tubes and fins, the coil could never properly function. Like all things however, over time the fin/tube bond becomes less efficient with constant expansion and contraction. While the construction of the coil, as well as the fin collars, does not allow the fins on the coil to move, that fin/tube bond naturally weakens a coil’s life over time after installation. Because of this, it is not a stretch to say that a coil is easily 30% less efficient after (20) years.
  • Cleaning coils often pushes dirt to the center of the coil, and this occurs even more so on wet cooling coils. Just remember that coils can become great air filters if not properly maintained. The BTU output of any coil is in direct proportion to the amount of air going through the coil. If you decrease the CFM by 20%, you are also decrease the BTU’s by 20%!
  • Cleaning agents often corrode aluminum fins. Since every square inch of fin surface matters in performance, corrosion of the fin surface is always detrimental to the coil’s performance.
  • Many times, there are coil leaks simply because of old age. No coils are immune to erosion. You might find the brazing in the tubes, as well as the brazing in the header/tube connections failing over time. Steam can be both erosive and corrosive under higher pressures. Water travels through the coil at 2 – 5 ft/second, so erosion is an enormous part of coil failure, regardless of how well-maintained. Erosion is always there, whether you realize it or not.
  • Water/steam treatment and the corrosive effects of bad steam/water can all be causes of coil failure…which then necessitates the need for a reliable manufacturer for OEM replacement coils.

So What Is The Solution?

Some coils can last 5 years, and some coils can last 30 years. As you have read, there are numerous factors that contribute to a coil’s life. In the end, there will most likely have been multiple attempts to repair that coil to make it last as long as possible. The depressing news is that most of these “Band-Aid” attempts do not work well. The most likely outcome is that you are buying a new coil anyway, so why waste the time and money on a temporary solution?

Coil failure is a “pressure event”, which is a fancy way of saying that a coil is leaking. We’ve listed some of the most common repair methods that you are likely to come across:

  • Drop leaking tubes from the circuit: Keep in mind however that every dropped tube reduces the coil’s performance by triple the surface area of the tube that is dropped. Again, while ok in the short-term, this is simply another “Band-Aid” fix. Over time, your energy costs will rise exponentially, and you will probably end up buying a new coil anyway.
  • Braze over the existing braze: As mentioned above, erosion has caused the original braze to fail, so all that you are really doing is pushing the pressure to another braze, which will then begin to fail as well.
  • High Pressure Cleaning: This method bends the fins, further restricts the airflow, and pushes dirt more to the center of the coil, which can never be adequately cleaned.

The real reason why coils need to be replaced rather than repaired is due to energy costs. If your coil is not operating near desired levels, you’ll need to increase the energy to make it work at its peak performance. Energy increases might be slight at first, but they are guaranteed to continue to rise over time. For example:

  • Somebody adjusts the fan drive for higher speeds, higher CFM’s and higher BTU’s.
  • Someone adjusts the boiler; the water and steam temperatures are higher.
  • Someone adjusts the chiller (1) degree higher for colder water to the chilled water coil.

Whichever method is used, performance begins to suffer and adjustments to the system occur. These adjustments cost energy efficiency and ultimately, money!

If you have ever experienced repairing a coil, then you know it is labor intensive and typically will not work as a permanent solution. With very few exceptions, repairs should be seen as nothing more than temporary until you’re able to replace that coil!

Capital Coil & Air has seen every “repair” method used, as well its inevitable outcome, so instead of putting yourself through that, call Capital Coil and allow us to be your coil replacement experts.

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Now Offering R-454B Refrigerant for All DX Coils

In keeping with most of the OEM’s in 2025, Capital Coil is helping everyone transition from R-410A over to R-454B refrigerant in their DX Coils. Whether you are designing a new system, or retrofitting an existing one with a condensing system, Capital Coil can help in making the switch in refrigerants.DX Coils

If you are not yet aware, the EPA is working hand in hand with many of the major OEM’s to help reduce commercial HVAC’s carbon footprint. One of the major ways in which HVAC manufacturers are helping and complying with the new industry standards is the gradual change in refrigerants from R-410A to R-454B. Beginning in January, 2025, no new system is allowed to be built or imported using the older refrigerants. Without going into a deep dive on the differences, R-454B offers a lower GWP (global warming potential) alternative to R-410A. Hence the mandate to change to that refrigerant type. 

However, Capital Coil will still offer R-22 and R-410A for DX Coils in older systems that might not be compatible with R-454B. In other words, Capital Coil has been, and will remain, the most reliable source for all commercial and OEM replacement coils. Our #1 job is to make to your job easier, so please reach out. You will be glad you did.

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How to make your HVAC OEM Replacement Coil Buying Process Easier??

Roughly 100% of HVAC OEM replacement coil shipments use some kind of trucking company or common carrier. There are occasions when the shipment is small enough to use UPS or FedEx, but the vast majority of HVAC shipments are sent by way of truck. Anyone who has frequently used freight companies has experienced damaged shipments and/or late arrivals. In our industry, these annoyances and inconveniences are typically written off as “the cost of doing business”. Think of the airline industry as an example. Our expectations have been reduced to point where we expect something to go wrong and are pleasantly surprised when the trip is smooth from start to finish.

Many folks might not know this, but even before the pandemic struck, the trucking industry in general had been experiencing a gross shortage of drivers throughout the country. Some estimates have put this shortage of drivers as high as 50,000 throughout the country.

So what does this shortage mean for the HVAC industry? Put simply, it translates into complications and confusion for all involved.

  • Longer delivery times. For example, a delivery that used to take (3) days is now (5-7).
  • One major reason for the longer delivery times is that trucks now have many more stops than in years past. There are also many instances of more trips through connecting terminals as well.
  • More time on the truck usually equates to both “visible” and “hidden” freight damage.
  • The shipments become harder to track, and with fewer people at the trucking companies doing more work, shipments can and will get lost entirely.

Because the freight process is at the very end of the OEM replacement coil buying cycle, Capital Coil & Air has developed some simple strategies for the entire buying process that should help in avoiding many of the annoyances listed above. We’ve also added a very useful “hint” to counter longer freight delivery times.

  • Getting a price, delivery & accurate proposal from your vendor: Capital Coil responds to every quote request quicker than any of our competitors, and we are always willing to put that claim to the test. A (2) day delay in receiving your quote is the same as a (2) day freight delay on the back end.
  • Receiving your submittal drawings in a timely fashion: You need to approve these drawings, so once again, how is a (2) day delay in receiving approval drawings any different than receiving your order (2) days late?
  • Quick-Ships: As you’ve probably experienced numerous times in the past and/or present, other coil manufacturers seem to be consistently shutting down their quick-ship programs with little to zero notice for the customer. Why is this? Many manufacturers take on a glut of OEM replacement coil business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling quick-ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.

Capital Coil NEVER shuts down our quick-ship programs, and we emphasize NEVER! Over the last (2) years, CCA has hit approximately 99% of all quick-ship orders.

  • Crating equipment to minimize freight damage.OEM Replacement Coil
  • Shipping on time: Simply put, we consistently ship when we say we’re going to ship.
  • Select a freight carrier that delivers to your area without interlining or stopping at several terminals: This is when freight damage is most likely to occur!
  • Pay the carrier fee for a guaranteed delivery date: Although seemingly not well-known, most carriers offer a guaranteed delivery date for a fee of $50-$100. Paying the fee will ensure that your order is now a “priority”, and most freight companies schedule deliveries based on these “priorities” first. If both your order and delivery are critical and time-sensitive, Capital Coil can help you with exploring these delivery options.

Capital Coil & Air will work with you throughout the entire buying and shipping process because you as the customer, deserve to work with a hands on manufacturer that will not turn its back on you once the order has been placed. Please give Capital Coil a try on your next project!

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