Top 5 Reasons Commercial HVAC Coils Prematurely Fail

Capital Coil & Air has come across virtually every scenario over the years in which a commercial HVAC coil had to be prematurely replaced, and we have since created an easy guide targeting the main reasons HVAC Coils prematurely fail.

  • Coil Plugging: If you are not changing filters and/or your commercial HVAC coils are not properly cleaned in a timely manner, your coil will actually begin to act as a filter. When dirt builds up on the coil, that blockage prevents heat transfer and can cause an approximate 20% to 40% drop in performance. Dirt adds to the coil resistance and can be a primary cause for your coil to fail prematurely.
  • Vibration: When your HVAC coils are installed near a moving piece of equipment, vibration can occur and cause leaks. You can tell if vibration is the main cause if leaks are near the tube sheet and look like they are slicing through the tube. If/when that happens, the coils should be isolated from the rest of the system to prevent vibration from causing damage. One way to combat this is by oversizing the tubesheet holes, but many manufacturers will not do this. Condenser Coils are usually the most common victims of vibration.
  • Corrosive Environment: This applies to both the air in the environment and inside the tubes. For instance, if there is a corrosive element in the air, it will eat away at the copper tubes; whether you have 0.020” wall or 0.049” wall. This is very common in coastal areas where there may be salt in the air. To keep the costs down from going to a stainless steel or cupro-nickel coil, we usually suggest coating the HVAC coils. Coatings are almost always within your budget, and its application will only add about a week to the overall lead time. Steam condensate and untreated water can cause corrosion within the tubes of HVAC coils as well. If you have a steam coil that has failed before the one year warranty, there’s a great chance that corrosive agents are in the steam, and it’s eating away at the copper tubes.
  • Freeze-Ups: Most people think that when HVAC coils freeze, the water or condensate laying in the coil freezes into ice and it expands causing the tubes to bulge and eventually spring leaks. What really happens is that the coil will freeze in multiple areas simultaneously, and it’s the pressure between these areas that cause the tubes to swell and eventually burst. These are very easy to spot as the leaks will run the length of the tube rather than around the tube.  ALSO be very careful when considering “freeze-proof” coils!  If you remove 5-6 inches from the fin length to make the “freeze-proof” application fit, your coil’s performance will suffer considerably. 
  • System Design: You would be amazed to learn how many HVAC coils were never designed properly for their systems. If there is a design problem, replacing the coil will only waste time and money; while you have done nothing other than duplicate the previous problem. A little known fact in the replacement market is that a high percentage of all our projects are because the coils were built incorrectly or were never designed correctly in the first place. In some cases, owners attempt to improve the coil’s performance by adding additional rows. Most however do this without taking into account the air pressure drop or fluid pressure drop that comes with it.

When dealing with an HVAC coil manufacturer, try to partner up with one who will walk you through the engineering and explain it along the way. Capital Coil & Air has well over a decade of experience and can help you diagnose whatever problem that you are experiencing correctly the first time. We look forward to working with you on your next project!

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Syracuse University Athletic Dome Renovation

Capital Coil & Air prides itself on its ability handle all jobs – large or small! We quote anywhere from 25-50 projects/day, and there is typically a very diverse mixture of equipment and overall size & scope of projects that need to be engineered and quoted. The majority of our business comes from repeat customers because they know that we treat every job and request with the same importance – regardless of size. Today’s newsletter highlights one of our largest jobs to date to illustrate the fact that Capital Coil has the ability handle any job…no matter the size and scope.

Capital Coil has long understood that your businesses and customers depend on fast responses, fast engineering, fast shipping, and top-quality products. Again, whether it’s (2) small hot water duct-coils that you need overnighted, or banks of chilled water coils, Capital Coil wants you as our customer to be satisfied that you got a “fair-deal” with us on each and every job.

The Syracuse University Dome (SU Dome), in Syracuse, NY underwent an extensive renovation at a cost of $205 million. The old roof was air-inflated/supported and was replaced with an updated design-frame roof. As part of the total renovation, the building also changed out it bathrooms, Wi-Fi, LED lighting, and entire HVAC system. As part of the renovation, Capital Coil was asked to build (64) chilled water coils as a part of the air conditioning renovation project.Capital Coil

Modular Comfort Systems, located in Syracuse, contacted Capital Coil & Air during the planning and budgeting phase of this project. Modular Comfort Systems is a large and highly respected HVAC Representative in central New York State. After purchasing coils from CCA, they re-sold those same coils, as well as other HVAC equipment to the also very highly respected Burns Bros. Mechanical Contractors – also located in Syracuse. Burns Brothers has been working in HVAC, plumbing and process piping for more than 100 years. Both of these companies are the types of companies that Syracuse University would entrust with such an important and high-profile job.

Capital Coil built (64) free-standing chilled water coils in sizes ranging from (33” x 93”) – (33” x 118”). All (64) coils are (8) rows with 304 stainless steel casing, increased tube wall thickness of .035”, with connections built and oriented at 90 degrees to facilitate ease of piping. The coils have all been highly engineered and are exactly correct for this application/project. Each coil weighs over 1,000 lbs, so Capital Coil split up the total order into (2) separate shipments, two weeks apart, in order to help the contractor receive the delivery.

The point of this case-study is to show how proud Capital Coil & Air is to have been tasked with building coils for such a high-profile project. Capital Coil is also proud to have worked with professional organizations like Modular Comfort Systems and Burns Brothers Mechanical. But regardless of the size of the project, you’ll receive the same attention and support as anyone else who reaches out for our assistance. Please contact us as we look forward to working with you on your next project!!

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Tips on Hand Designation & “Counter-flow”

Are your chilled water coils right hand or left hand?  Are you looking into the face of the coil with the air hitting you in the back of the head?  What exactly is counter-flow and why is it important?  Are you completely confused by why right hand vs. left hand even exists?  Most manufacturers probably do not know or understand the technical reasons themselves.

First, let’s figure out what coils even need a hand determination.  Chilled Water Coils, Direct Expansion (Evaporator) Coils, and Condenser Coils are the only coils that need this figured on almost every job.  Hot Water Coils, Booster Coils, and Steam Coils rarely need this determination!  The reason for this is when the coils are only 1 or 2 rows deep, they can be flipped over.  When a chilled water coil is 3+ rows deep, hand determination is much more important because it needs to be counter-flow.  With most suppliers determining hand designation with the air hitting you in the back of the head….do you want the connections on the right or left?

Chilled Water CoilsYou’ve probably heard the term “counter-flow” countless times, but here’s the simplest explanation.  For peak performance, you want the air and the fluid traveling in opposite directions through the coil.  Is it the end of the world if your coils are not counter-flow?  The short answer is no, but you will lose anywhere from 12-15% of the output.  So if your coils are piped incorrectly, don’t expect to get the full performance.  Steam and hot water coils are 1 or 2 rows deep, so again, counter-flow is pretty much irrelevant.  However, it can make a BIG difference with any chilled water or direct expansion coils (3-12) rows deep.

We also get asked many times “what is the proper way to pipe coils?”  Put simply, steam coils should always be fed on the highest connection and the return on the lowest connection.  Water coils should always be fed on the lowest connection and returned on the top connection to ensure that all of the tubes are are fed the same volume of fluid. 

Hand designation and counter-flow are two pretty simple concepts when they are properly explained.  When dealing with a HVAC coil manufacturer, partner up with one who will walk you through the engineering and explain it along the way.  Capital Coil & Air has well over a decade of experience in handling pretty much any scenario that you may come across, so we want to be your coil resource for any and all projects. Please give us a try on your next job!

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What Does “Splitting” A DX (Evaporator) Coil Mean?

“Splitting” a DX (Evaporator) coil is one of the toughest concepts to understand in the coil business. “Splitting” the coil simply means that (2) compressors can operate off of the same coil. One obvious advantage, or reason that you might “split” a DX (Evaporator) coil is that you can shut down (1) of the compressors when the cooling load does not require it. This in turn saves energy, which saves $ when the cooling load is not operating at maximum design conditions. For example, let’s use a coil that is designed to give you (40) tons, but the coil is split so that (2) 20-ton compressors are feeding the same coil. If you only require ½ of the maximum load on any given day, you can shut down (1) compressor completely and operate the other one at 100%. This is a money-saving feature that you need to be aware of if you deal with DX coils on a regular basis. This requires special circuiting arrangements, and this is where the confusion starts with most folks. There are three primary ways to deal with this:

FACE SPLIT

Splitting the coil is nothing more than putting (2) completely separate fin/tube packs (coils) into one common casing. When you hear the term “face-splitting” a coil, you are drawing a horizontal line from left to right across the face of the coil and dividing the coil into a top and bottom half. It is like having two separate coils in one casing in that each half is circuited by itself. You hook up (1) compressor for the top half, and (1) compressor for the bottom.

In practice, this configuration is no longer used with much frequency because this arrangement leads to air being directed across the entire face of the coil. This disadvantage is especially apparent when only one half of the coil is in use because you’ll need a complicated damper/duct system to ensure that air is only directed to that portion of the coil in operation.

Row Split

“Row splitting” a coil is dividing the coil by drawing a line vertically and putting some portion of the total rows in (1) circuit, while putting the remaining rows in the other circuit. With this configuration, the air passes across the entire face of the coil, and will always pass across the rows that are in operation.

Please be aware that this configuration also comes with certain issues in that this kind of split makes it very hard to achieve a true 50/50 split. Let’s use an (8) row coil as an example. You would like to “row split” this coil with (4) rows/circuit, which would appear to be a perfect 50/50 split. The problem here is that the first (4) rows, located closest to the entering air, pick up a much higher portion of the load than the last (4) rows. In actuality, this coil’s split is closer to 66% / 34%, which will not match the 50/50 compressors. Another option is try to split the coil between (3) & (5) rows. While not 50/50 either, this configuration is closer. However, a new challenge arises because you have now created a coil that is very difficult to build and correctly circuit. In short, you need almost perfect conditions along with a degree of luck to achieve a true 50/50 split using this method.

Intertwined Circuiting

The most common to split coils today is to “intertwine” the circuiting. This means that every alternate tube in the coil is included in (1) circuit, while the other tubes are included in the (2nd) circuit. For example, tubes 1, 3,5,7,9, etc. in the first row are combined with tubes 2, 4, 6,8,10, etc. in the second row. The same tubes in succeeding rows form (1) circuit. You are essentially including every alternate tube in the entire coil into (1) circuit, which (1) compressoDX (Evaporator) Coilsr will operate. All of the remaining tubes not included in the first circuit will now encompass the second circuit.

The advantage of this configuration is that the air passes across the entire face of the coil, and, if one of the compressors is on, there are always tubes in operation. Every split is now exactly 50/50 because it cannot be any other way. Most DX coils are now configured in this manner due to these advantages.

Capital Coil & Air has years of experience measuring, designing and building almost every OEM DX coil that you’ll come across, so please let us help you on your next project. We want to be your replacement coil experts and look forward to the opportunity.

 

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Fan/Coil Units Without the Mysteries

Lots of companies in the HVAC business attempt to keep their products as complicated as possible in order to lend a certain “mystery” to the industry, which has never made sense to us at Capital Coil. We have all been in this information age for quite some time with more information/data available to more people than ever before. We feel that by removing some of the “secrecies” surrounding fan/coil units, our customers will be able to better understand the products as we do.

Most of our potential customers know Capital Coil strictly for our HVAC coils, which makes sense because the word “coil” is in our company’s name. But some people may not be aware that we do in fact offer multiple fan/coil models with various quick-ship options, or that fan/coils comprise a significant portion of Capital Coil’s overall business.

With that said – what are fan/coil units (FCU’s) exactly?fan/coil units

  • Fan/coils are easy to understand when you remove a lot of the complex terminology. Our definition of a FCU unit is one that is direct drive and not belt driven…easy enough to understand, right? There is a fan, a coil, and sometimes a filter. Capital Coil offers numerous model types, but the only thing that really differentiates the various models from each other is the casing on the outside of the unit. And the casing is typically based on how and where you want to install the unit.
  • The fan is directly mounted on the motor, and the maximum CFM that can be used in these units is typically 1,200 FT/min. However, Capital Coil does offer some units that can have a CFM as high as 3,000 FT/min, or (7.5) tons.
  • FCU’s can be divided into two groups based on airflow – Horizontal and Vertical. Think of fan/coils installed in a hotel or classroom. These are typically vertical units because the air goes from the bottom of the unit to the top discharge airflow.  Horizontal units have horizontal airflow with inlet and discharge both horizontal as well.
  • As mentioned, fan/coil casings are determined based on how and where you want to install the unit. But figuring that out involves asking some additional questions, such as is the unit hidden above the ceiling or is it exposed? Is the unit horizontal or vertical? Does the unit need a filter?
  • Like most any product, there are several “packages” that you can select, such as certain valves, that will make the unit more expensive and complex. But once you strip away the complex terminology and are able to understand the basic design and concept of FCU’s, they are pretty easy to work with.

Now you know that Capital Coil is very much in the fan/coil business, and when you are looking for something fast, Capital Coil should be your first call or email!

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Guidelines For Air Velocities

The height, length and resulting air velocities greatly figure in everything in determining the size and performance of a coil. Step # 1 in determining the size and performance of a coil is dependent upon understanding face & air velocities of air across the coil. Whether you use CCA’s coil selection program to help size the coil, or you are replacing an existing coil; the height, length and resulting velocity determine everything.

Hot Water Booster Coils

air velocities

Every coil has a specific, optimum velocity, so you want to make sure you are within 30% (+ or -) of that number. For example, booster coils have an optimum velocity of 800 ft/minute. That means that you can drop your velocity to 600 ft/minute, or conversely, increase the velocity to 1,000 ft/minute. The duct velocities are almost always higher, which means that you will need to transition to a larger coil. Try to get to as close to 800 ft/minute as possible, while sizing your coil to make the transition as easy as possible. Everything with coils is a balancing act.

Hot Water & Steam Coils

Like booster coils, hot water and steam coils should also have face velocities at approximately 800 ft./minute. Both steam & hot water coils have only sensible heating, which is why their face velocities can be the same. Face velocities ultimately control the coil’s cost, so 800 ft./minute really is a heating coil’s “sweet spot”.

If you are purchasing an air handler unit, oftentimes the heating coil is smaller than the cooling coil because the face velocities on heating coils can exceed those of cooling coils. Due to water carry-over, cooling coils cannot exceed 550 ft/minute, while heating coils only deal with sensible heat.

Chilled Water & DX Coils

Due to the limited face velocities of cooling coils, your choices are more limited. With cooling coils, your face velocity must be somewhere between 500 ft./minute-550 ft./minute. Remember that when dealing with cooling coils, you are dealing with both sensible and latent cooling, so the coil is wet. When you exceed 550 ft./minute, water carry-over occurs past the drain pans.

If you are purchasing an air handler unit, you probably will not have worry about the coil’s face velocity as most coils come pre-sized at the acceptable face velocities. Fan coils also come pre-sized with the correct CFM’s. However, if you are replacing an existing cooling coil, the face velocity must remain at or below 550 ft/minute!!

 Air Stratification Across The Coil

Air does not travel equally across the face of a coil. If you were to divide a coil into (9) equal sections, like a tic-tac-toe board, you would see a high percentage of air travelling through the center square, rather than the corner squares. In a perfect air flow scheme, 11% of the air would travel through each of the 9 squares, but that is not what happens. Because more air travels through the center of the coil, you want to avoid putting a fan too near the coil. Due to central air flows, most systems are draw-thru, rather than blow-thru. This is also why you want to avoid installing your coil near any 90 degree angles/turns in the ductwork. Avoid any situations that contribute more than the “natural” air stratification to help ensure your coil is at maximum efficiency.

In some situations involving cooling coils, you will have water carry-over even when the coil is sized correctly. How can this happen? Think about the tic-tac-toe board again. Air velocities are exceeding 700 ft./minute in the coil’s center, while the corners are around 300 ft./minute. This cannot and will not work.

Coils do not have any moving parts. They simply react to the air across the outside of the coil and whatever is running through the inside of the coil. Coils are 100% a function of your entire system, as well as the installation in general.

Capital Coil & Air is here to help with any coil selections that will help avoid costly missteps that lead to wasted time and money. Call us on your next project, we greatly look forward to working with you!

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Coils and Counter-flow: 5 Common Questions

1)  Coils and counter-flow?

The first thing to remember about coils and counter-flow is that chilled water coils are always built to be piped in counter-flow. This means that the air flows in the opposite direction as the water. For example, with counter-flow, the air flows through rows 1-8, while the water runs through rows 8-1. Water always travels through the coil in the opposite direction of the air; hence the term “counter-flow.”  Direct Expansion Coils (Evaporator Coils) are also piped in the same manner.

With that said, what happens when you do not pipe cooling coils counter-flow? Almost all coil selection programs you will see or use will be based on counter-flow conditions. If you opt to not counter-flow a chilled water coil, you’ll have to reduce the coil’s overall performance by a certain percentage. That percentage reduction varies based on each coil’s unique dimensions, but a reliable estimate is a loss of 8-12%. Simply piping the coils in the correct manner from the beginning would seem to be the easiest and most cost-effective solution.

2)  Why do you feed from the bottom of the coil?

Chilled Water Coil

You always want to feed a water coil from the bottom connection so that the header fills from the bottom on up and feeds every tube connection evenly. All tubes must be fed evenly with the same amount of water. If you try to feed the header from the top, you greatly increase the risk of “short circuiting” the coil and having a higher water flow through the top tubes in the coil.

3)  What is a Water Hammer in a Steam Coil?

On a long Steam Coil, you will be hard pressed to get the steam through the length of the coil. Slowly but surely, that steam converts into condensate, which is pretty much the worst thing that can happen to any system. If not evacuated, the condensate just lays in the coil when the system is shut off. This problem comes into play when the steam is turned back on and meets the condensate laying inside the coil. In addition to the noise, the steam and condensate cause huge amounts of additional stress on the coil’s joints. As a result, over time, your coil will inevitably fail.

4)  What else happens if you do not evacuate condensate?

When you cannot or do not evacuate the condensate on long steam coils, the condensate ends up blocking the steam. A steam coil should never feel cool to the touch, but when condensate blocks steam, one part of the coil will be warm while the other will be cool. Again, that should not happen. Steam coils are interesting in that they are more dependent upon the system and installation than any other type of coil. A steam coil must be pitched to the return end of the coil. Obviously, steam is not water. Traps, vacuum breakers and other steam accessories must be installed and located properly for the system to function.

5)  Is it necessary to pipe steam and/or hot water coils in counter-flow?

Simply put – no! Circuiting a coil is only necessary to ensure the connections are on the side of the coil that you want. The rows and tubes in the coil dictate how and where you feed, but the steam supply always needs to be the high connection. This method ensures that the leaving condensate is on the bottom of the coil and below the lowest tube within the coil. Whatever else you do, know that the condensate must leave the coil!

If you have any questions or need assistance with ordering and/or installation, please contact a sales engineer at Capital Coil & Air. We will walk with you step-by-step through your entire project should you require any assistance. CALL OR E-MAIL US!  We look forward to the opportunity to work with you on your future projects.

 

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Why are HVAC Coils Copper Tube and Aluminum Fin?

Chilled Water CoilsIt’s really not a coincidence why HVAC coils use copper tubes and aluminum fins. Copper is great for heat transfer, and aluminum – while still very effective -is simply not as good. The first goal of any HVAC coil is to cool or heat. Heat transfer is always the first consideration. Cost is the second. Copper works well for the tubes, but would be prohibitive for the fins. You would need a compelling reason for the fins to be copper, and sometimes there are reasons to do just that. However, the vast majority of HVAC coils that you see are built with copper tubes and aluminum fins. That combination offers the most effective heat transfer at the most efficient cost. 

To begin, fins are responsible for a surprising 65% – 70% of the heat transfer on any coil, while tubes are responsible for the remaining 30% – 35%. Additionally, in order for your coil to work at optimum performance, you need to have a terrific fin/tube bond. Fins are known as secondary surface, while tubes are referred to as primary surface. While this may seem counterintuitive, the secondary surface is responsible for twice the amount of heat transfer as the primary surface.

The tubes are expanded into the fins, and for that reason, the fins become secondary. As mentioned above, the fins are responsible for 65% – 70% of all heat transfer that takes place in the HVAC coil.  When you think about it logically, it really makes sense. At 8 fins/inch or 10 fins/inch, and with fins that run the height and depth of the coil, there is much more fin surface than tube surface. However, it also points out how good the fin/tube bond must be in the expansion process. Without that bond, the fins cannot perform their job.

Understanding the role and importance of the materials used in HVAC coils cannot be overstated. There is a distinct reason why the vast majority of coils are constructed using these materials. While coils can be built with other tube materials, such as steel, 304/316 stainless steel, 90/10 cupro-nickel, as well as various different fin materials, none of these are as efficient or economical as copper/aluminum.

Capital Coil & Air is here to help you with any and all coil selections, and we look forward to working with you on your next project.

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Frozen Steam Coils: How Do You Prevent This?

Regardless if you have steam coils or steam distributing (non-freeze) coil, you can freeze ANY coil.  When freezes happen, everyone immediately looks to the steam coil as the cause.  When in fact, there are numerous reasons that must be looked at well before the coil.

Freezes generally happen in older systems, however if your new system is not maintained properly or correctly installed, your steam coil can and will freeze.  For instance, you’d be surprised at how many times dampers are left open, controls fail, freezestats don’t work, etc.Steam Coils

In a Standard Steam or Steam Distributing Coil, a freeze-up can occur when condensate freezes within the tubes of the steam coil.  The two most common reasons for freezing steam coils are the steam trap and the vacuum breaker.  The function of steam trap is to remove the condensate as soon as it forms.  Condensate usually collects in the lowest part of the coil.  If your steam trap isn’t installed properly, that condensate will lay in the coil and it will inevitably freeze as soon as it sees outside air.  The vacuum breaker also helps clear the condensate, minimizes water hammers, and helps with uneven temperatures. This must be installed on the control valve and always above the steam trap.

Unfortunately, there are no ways to determine exactly where your steam coil will freeze.  And a common misnomer is that the condensate turns to ice and the expansion is what causes the tubes of the coil to pop.  In reality, it’s the pressure that builds up between freeze points.

Here’s couple tips in your coil design that can help prevent your standard steam and steam distributing coils from freezing:

  • Standard steam coils should NEVER see any outside air below 40 degrees.  If it does, steam distributing is the only way to go!
  • 5/8” OD Steam distributing coils over 72” long are recommended to have a dual supply
  • 1” OD Steam distributing coils over 120” long are recommended to have a dual supply
  • Make sure your steam coil is pitched if possible.  This slopes the condensate to the return connection making it easier to remove the condensate

Give Capital Coil & Air a try on your next project. Our engineering, pricing and service is the best in the industry!

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Are Your Quick-Ships Shut Down When Needed Most???

Why are quick-ships so important??

Christmas season is in full-swing, and your current coil supplier has suspended all Quick-Ships with little to zero notice to its customers. Does that sound familiar these days? Additionally, the clock is ticking to complete those projects that need to be done by the end of the year. In this industry, this scenario is when “Quick-Ship” availability is an absolute must. Right now, the vast majority of coil manufacturers are scrambling to complete standard orders on regular lead-times, and if by dumb-luck they are able to temporarily offer any type of expedited build, the added premiums are so astronomical that very few customers can afford to use those options.

If you need a new coil, your first inclination will probably be to call the OEM. But more times than not, they are not flexible or nimble enough to handle your emergency within an acceptable time-frame. Quick-ships are generally based on emergency conditions, and that is precisely the worst time to discover that your regular supplier has suspended Quick-Ships.

So why do so many manufacturers seem to get so overwhelmed at various point every year? In short, many manufacturers take on a glut of OEM business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling Quick-Ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.

Capital Coil’s primary duty as the leading OEM replacement coil manufacturer is to fill in those gaps and work with you to help alleviate any emergencies. Whether you need a coil in (3) weeks, or (5) days, Capital Coil has got you covered.

Capital Coil does not try to be all things to all customers, and we’re most comfortable “staying in our lane”. Our #1 goal is to ensure that we have multiple quick-ship options open all year around…even if that means turning away an order to ensure sure that our Quick-Ships are ALWAYS available!!  Quick-ships

Because Quick-Ships make up such a substantial portion of our overall business, Capital Coil has hit 99.9% of our quick-ship requests over the last (2) years. An unfortunate forklift mistake makes up the other .1%. Throughout the first 6 months of 2022, approximately 80% of all orders were/are quick-ships, and they have either all been completed on time, or are 100% on schedule.

An RFQ that sits on a desk unanswered is useless to everyone involved. If you need a quote, you’ll have your price and any required submittals that same day. It really is that simple and easy! Working with Capital Coil will remove many, if not all of the annoying and unannounced shut-downs that come with other manufacturers, so please let us help you when you need it the most!

 

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