Is Your Quick-ship Shut Down When Needed Most??

Why are quick-ships so important??

With winter already well upon us with various “polar-vortexes” swarming over most of the country, time is not on your side if your current supplier isn’t able to meet your needs. Generally speaking, most jobs require some form of “quick-ship“.

Approximately 70% of all Capital Coil’s orders over the last (3) months have involved some sort of quick-ship. Quick-ships are an integral part of Capital Coil’s overall business structure, and for that specific reason, unlike other manufacturers, Capital Coil & Air NEVER shuts down its quick-ships!!! Quick-ship

You can call the OEM, but more times than not, they are not flexible or nimble enough to handle your emergency within an acceptable time-frame. Whether you need a coil in (3) weeks, or (5) days, Capital Coil has got you covered.

Quick-ships are generally based on emergency conditions, and that is precisely the worst time to discover that your regular supplier has suspended their quick-ships. When we call Capital Coil reliable and dependable, one of the main reasons is because of our ability to keep our quick-ship program open 12 months/year.

Capital Coil does not try to be all things to all customers, but quick-ships are an integral part of our business. Keeping our quick-ship program available all year is a top priority, and this has allowed us to hit 99.9% of our quick-ship requests over the last (3) years. An unfortunate forklift mistake makes up the other .1%. Through the last 3 months of 2019, approximately 75% of all orders were quick-ships, and they have either all been completed on time, or are 100% on schedule.

So why do so many manufacturers seem to get so overwhelmed at some point every year? Many manufacturers take on a glut of OEM business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling quick-ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.

An RFQ that sits on a desk unanswered is useless to everyone involved. If you need a quote, you’ll have your price and any required submittals that same day. It really is that simple and easy! Working with Capital Coil removes many of the annoying and unannounced shut-downs that come with other manufacturers, so please let us help you when you need it the most!



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Top 10 Obscure Facts About HVAC Coils

  1. HVAC Coils: When thinking about how they are built, there are only a few coil tool & die companies around the world. So, all coil manufacturers buy their tooling from the same companies. That obviously means that since all manufacturers use similar tooling, the idea that one company holds a major advantage over another because of better tooling is a serious misconception.
  2. The cost of copper is the main determinant of the cost of any coil as it takes up a massive percentage of any manufacturing costs. There are other materials involved, but they are minor in comparison when figuring out the overall cost. The cost of labor is relatively steady, so again this is why copper is THE determinant in coil pricing.  HVAC Coils
  3. Almost all coil manufacturers include freight to the jobsite as part of their quote – aka freight allowed. The reason that all manufacturers should do this is because geography also plays such a huge part in the cost of HVAC coils. Your cost ends up being an average of the total freight costs for all jobs, so if you are 100 miles from the plant, you are subsidizing other customers who might be located 2,000 miles from the plant.
  4. Crating is EVERYTHING! What good does it do to build a great coil, test it correctly, get it out the door quickly, and then crate it in such a terrible way that the freight company can easily abuse it in ways that we are all too well aware?
  5. Regarding freight companies, selecting one is more science than “educated guessing”. The #1 goal is to select a carrier that can deliver directly to your area/zone with as few stops in between as possible. Every time HVAC coils have to go through another terminal, switch trucks, and get forklifts put on it is another risk to damaging the coil.
  6. HVAC coils are covered in lubricants. You can’t expand the tubes or get a good fin/tube connection without using lubricants. Even though the coils are tested underwater for 20-30 minutes, there will still be lubricant residue on the coil when it arrives at the jobsite. It is perfectly normal, so no need to wonder is anything is leaking.
  7. Brazing coils is a really valuable skill, and good coil manufacturers (see Capital Coil & Air), never want to lose people who can braze. Women make terrific brazers because they traditionally have smaller hands and can braze into tighter spaces. In addition to their overall skill, that’s a large reason why female brazers in HVAC coil plants is a pretty common occurrence.
  8. Many coil manufacturers make the same mistake over and over again when they attempt to “low-ball” with pricing to fill up their plant with business. In theory, filling up your factory makes sense right? In this industry…no! In actuality, these manufacturers take on such a glut of business that when they are at or beyond capacity, lead times are greatly extended and/or emergency quick-ships are shut down for their best customers because their plant is full. More often than not, these changes occur with little or no advance notice to customers. Customers are people who come to your company for help with a problem, and they should never be treated as a “job”. 
  9. Why are most coil plants located in very rural areas, in towns that most folks have never heard of? The answer in a single word is LABOR!!! Inverse of what one might believe, the cost of labor is less, while the quality of the labor is better and more dependable. The HVAC industry flourishes in these towns because workers show up on time, every day. We’re not comparing these areas to Silicon Valley, and while copper is still the main determinant of price, labor is still an integral part of the whole process.

Capital Coil has always believed that the better educated that you as a customer, and the better that you understand the overall coil business; your chances of selecting a quality manufacturer increase greatly. We’re happy to work with you on any and all jobs that come your way – contact us!


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