Quick, Reliable & Uncommonly Fast
Quick, Reliable & Uncommonly Fast
You have many choices when buying replacement coils and choosing a coil supplier. You could decide to diversify and work with numerous suppliers, based on a particular need. However, Capital Coil & Air can make your buying decisions a lot easier. We have been in the coil business for many years, and in this industry, we recognize what is important vs. what is irrelevant. That translates into us having good insight on what you need and how best to support you as a customer.
Coils today typically do not have much “preventative” maintenance done on them. Most everybody just waits until a coil fails and then worries about the problem at that time. And when coils inevitably fail, they fail during the times when you need them most; i.e. cooling coils failing in the summer and hot water coils breaking down in the winter. As a result, there is usually an urgency attached to most HVAC projects. Generally speaking, most jobs require some form of “quick-ship”. Capital Coil & Air gives you (4) different shipping options for all replacement coils. Our standard ship time is 3 – 4 weeks, but if you need your order faster, Capital Coil will accommodate that need. We do not want to have a “one and done” transaction. Capital Coil’s goal as a business is to have a customer base that we work with for 20 years, not 20 minutes. While we will do our best to give you the fairest price possible, you have to recognize that there is an additional premium associated with quick-shipments on replacement coils. However, you will never pay that premium if Capital Coil is late on manufacturing your order. We’ve built our business on quick-ships, and we hit 99% of all deadlines on orders the last two years. In other words, we rarely miss! We give you options, and you only pay for what you really need.
Reliability encompasses so many things in the coil industry. For example, if you need a price today, and the sales rep takes (2) days to get back to you, that’s unacceptable and unreliable. If you require a drawing to help you design a job, and you are waiting for a week to have it returned? Again, not what Capital Coil considers reliable. If a coil supplier promises you a ship date and ships (2) weeks late? Once again, not reliable. Do any of the above issues sound familiar? It is easy to make extravagant promises, and companies do it all of the time. However, Capital Coil’s success rate on meeting and exceeding shipping schedules says more than any promise we can make. We believe in under-promising and over-delivering, not the reverse!
- Capital Coil responds quickly to all inquiries for pricing, general information, and engineering assistance
- Capital Coil manufactures high quality equipment in the U.S.A. and is AHRI Certified
- Capital Coil’s years of experience will help you quickly pick the correct product for the correct application
- Capital Coil provides accurate shipping dates, real-time tracking and common carrier information after your order has left our factory
We do all of the above to make everything in your life easier. Capital Coil holds itself to the highest standards for both reliability and customer service. In short, we want your experience with us to be professional and simple. Please call or email our sales department for any job – no matter how large or small. We greatly look forward to the opportunity to work with you on your next project.
Your Commercial HVAC Replacement Experts-Why Work With US?
Customers are a business top priority. So why is customer service such a challenge?
Large enough to service all of your replacement coil needs, but small enough to care about what you think
Tips on Hand Designation & “Counter-flow”
Are your water coils right hand vs. left hand? Is it looking into the face of the coil or with the air hitting you in the back of the head? What exactly is counter-flow and why is it important? Are you completely confused by why right hand vs. left hand even exists? Most manufacturers probably do not know or understand the technical reasons themselves.
First, let’s figure out what coils even need a hand determination. Chilled Water Coils, Direct Expansion (Evaporator) Coils, and Condenser Coils are the only coils that need this figured on almost every job. Hot Water Coils, Booster Coils, and Steam Coils rarely need this determination. The reason for this is when the coils are only 1 or 2 rows deep, they can be flipped over. When a chilled water coil is 3+ rows deep, hand determination is much more important because it needs to be counter-flow. Most suppliers determine hand designation with the air hitting you in the back of the head….do you want the connections on the right or left?
You’ve probably heard the term “counter-flow” countless times, but here’s the simplest explanation. For peak performance, you want the air and the fluid traveling in opposite directions through the coil. Is it the end of the world if your coils are not counter-flow? The short answer is no, but you will lose anywhere from 12-15% of the output. So if your coils are piped incorrectly, don’t expect to get the full performance. Steam and hot water coils are 1 or 2 rows deep, so counter-flow is pretty much irrelevant. However, it can make a big difference with any chilled water or direct expansion coils (3-12) rows deep.
We also get asked many times “what is the proper way to pipe coils?” Put simply, steam coils should always be fed on the highest connection and the return on the lowest connection. Water coils should always be fed on the lowest connection and returned on the top connection.
Hand designation and counter-flow are two pretty simple concepts when they are properly explained. When dealing with a HVAC coil manufacturer, partner up with one who will walk you through the engineering and explain it along the way. Capital Coil & Air has well over a decade of experience in handling pretty much any scenario that you may come across, so we want to be your coil resource for any and all projects. Please give us a try on your next job!
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You should never have to worry about performance on replacement coils…Well, almost never!
Simple Strategies For Your Replacement Coil Buying Process
Roughly 100% of HVAC replacement coil shipments use some kind of trucking company or common carrier. There are occasions when the shipment is small enough to use UPS or FedEx, but the vast majority of HVAC shipments are sent by way of truck. Anyone who has frequently used freight companies has experienced damaged shipments and/or late arrivals. In our industry, these annoyances and inconveniences are typically written off as “the cost of doing business”. Think of the airline industry as an example. Our expectations have been reduced to point where we expect something to go wrong and are pleasantly surprised when the trip is smooth from start to finish.
Many folks might not know this, but the trucking industry in general is experiencing a gross shortage of drivers throughout the country. Some estimates have put this shortage of drivers as high as 50,000 throughout the country.
So what does this shortage mean for the HVAC industry? Put simply, it translates into complications and confusion for all involved.
- Longer delivery times. For example, a delivery that used to take (3) days is now (5).
- One major reason for the longer delivery times is that trucks now have many more stops than in years past. There are also many instances of more trips through connecting terminals as well.
- More time on the truck usually equates to both “visible” and “hidden” freight damage.
- The shipments become harder to track, and with fewer people at the trucking companies doing more work, shipments can and will get lost entirely.
Because the freight process is at the very end of the buying cycle, Capital Coil & Air has developed some simple strategies for the entire buying process that should help in avoiding many of the annoyances listed above. We’ve also added a very useful “hint” to counter longer freight delivery times.
- Getting a price, delivery & accurate proposal from your vendor: Capital Coil responds to every quote request quicker than any of our competitors, and we are always willing to put that claim to the test. A (2) day delay in receiving your quote is the same as a (2) day freight delay on the back end.
- Receiving your submittal drawings in a timely fashion: You need to approve these drawings, so once again, how is a (2) day delay in receiving approval drawings any different than receiving your order (2) days late?
- Quick-Ships: As you’ve probably experienced numerous times in the past and/or present, other coil manufacturers seem to be consistently shutting down their quick-ship programs with little to zero notice for the customer. Why is this? Many manufacturers take on a glut of OEM business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling quick-ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.
Capital Coil NEVER shuts down our quick-ship programs, and we emphasize NEVER! Over the last (2) years, CCA has hit approximately 99% of all quick-ship orders.
- Crating equipment to minimize freight damage.
- Shipping on time: Simply put, we consistently ship when we say we’re going to ship.
- Select a freight carrier that delivers to your area without interlining or stopping at several terminals: This is when freight damage is most likely to occur!
- Pay the carrier fee for a guaranteed delivery date: Although seemingly not well-known, most carriers offer a guaranteed delivery date for a fee of $50-$100. Paying the fee will ensure that your order is now a “priority”, and most freight companies schedule deliveries based on these “priorities” first. If both your order and delivery are critical and time-sensitive, Capital Coil can help you with exploring these delivery options.
Capital Coil & Air will work with you throughout the entire buying and shipping process because you as the customer, deserve to work with a hands on manufacturer that will not turn its back on you once the order has been placed. Please give Capital Coil a try on your next project!
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Frozen Steam Coils: How Do You Prevent This?
Regardless if you have steam coils or steam distributing (non-freeze) coil, you can freeze ANY coil. When freezes happen, everyone immediately looks to the steam coil as the cause. When in fact, there are numerous reasons that must be looked at well before the coil.
Freezes generally happen in older systems, however if your new system is not maintained properly or correctly installed, your steam coil can and will freeze. For instance, you’d be surprised at how many times dampers are left open, controls fail, freezestats don’t work, etc.
In a Standard Steam or Steam Distributing Coil, a freeze-up can occur when condensate freezes within the tubes of the steam coil. The two most common reasons for freezing steam coils are the steam trap and the vacuum breaker. The function of steam trap is to remove the condensate as soon as it forms. Condensate usually collects in the lowest part of the coil. If your steam trap isn’t installed properly, that condensate will lay in the coil and it will inevitably freeze as soon as it sees outside air. The vacuum breaker also helps clear the condensate, minimizes water hammer, and helps with uneven temperatures. This must be installed on the control valve and always above the steam trap.
Unfortunately, there are no ways to determine exactly where your steam coil will freeze. And a common misnomer is that the condensate turns to ice and the expansion is what causes the tubes of the coil to pop. In reality, it’s the pressure that builds up between freeze points.
Here’s couple tips in your coil design that can help prevent your standard steam and steam distributing coils from freezing:
- Standard steam coils should NEVER see any outside air below 40 degrees. If it does, steam distributing is the only way to go!
- 5/8” OD Steam distributing coils over 72” long are recommended to have a dual supply
- 1” OD Steam distributing coils over 120” long are recommended to have a dual supply
- Make sure your steam coil is pitched if possible. This slopes the condensate to the return connection making it easier to remove the condensate
Give Capital Coil & Air a try on your next project. Our engineering, pricing and service is the best in the industry!
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