Boca Raton Hospital Covid-19 Care Condenser Coils

In (3) days, Capital Coil & Air Manufactured and Delivered (4) Large Condenser Coils!!

A large HVAC contractor in South Florida recently contacted Capital Coil & Air with a request to modify an existing system of Carrier 38 Series Microchannel Coils with (4) large condenser coils on an emergency basis. The main goal was to change over from microchannel to standard copper tube/aluminum fin condenser coils. The one expressed requirement for this project was that this change needed to happen very quickly. See below for a summary and timeline of the project:

Condenser Coils
  1. Monday – The contractor reached out to Capital Coil & Air with the required information needed for new condenser coils.
  2. Tuesday – Capital Coil calculated the changeover from microchannel to standard coils for this retrofit. Capital Coil & Air then provided all of the necessary engineering and pricing data for the order. Included were all of the condenser coil drawings, ready for the customer’s approval, as well as all of the needed IOM’s (Installation, Operation & Maintenance Manual) for eventual installation.
  3. Wednesday – By Wednesday morning, the contractor approved the drawings and allowed the project to move forward. Construction on the coils began that afternoon. In less than 1.5 days, this job went from a brief phone discussion into full production!
  4. Friday – The coils were completed, crated and made ready to ship in less than 48 hours after production commenced. Capital Coil then contacted FedEx to ensure that the coils would be picked up that same Friday and overnighted to South Florida for Saturday delivery to the jobsite.
  5. Saturday – The contractor received the condenser coils and installation was completed that same weekend!

In all, the time from the original phone call to installation occurred in less than a week. Capital Coil takes great pride in our response times, as well as our ability to handle projects in emergency situations.

For various reasons, the HVAC industry has always required quick-shipments. Capital Coil’s 99% success rate with quick-shipments over the last 5+ years has us particularly well-suited to handle whatever situations may occur during the Covid-19 emergency. Please do not take any chances with “untested” manufacturers right now, and please consider Capital Coil for all of your quick-ship needs!!

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How to make your HVAC OEM Replacement Coil Buying Process Easier??

Roughly 100% of HVAC OEM replacement coil shipments use some kind of trucking company or common carrier. There are occasions when the shipment is small enough to use UPS or FedEx, but the vast majority of HVAC shipments are sent by way of truck. Anyone who has frequently used freight companies has experienced damaged shipments and/or late arrivals. In our industry, these annoyances and inconveniences are typically written off as “the cost of doing business”. Think of the airline industry as an example. Our expectations have been reduced to point where we expect something to go wrong and are pleasantly surprised when the trip is smooth from start to finish.

Many folks might not know this, but even before the pandemic struck, the trucking industry in general had been experiencing a gross shortage of drivers throughout the country. Some estimates have put this shortage of drivers as high as 50,000 throughout the country.

So what does this shortage mean for the HVAC industry? Put simply, it translates into complications and confusion for all involved.

  • Longer delivery times. For example, a delivery that used to take (3) days is now (5-7).
  • One major reason for the longer delivery times is that trucks now have many more stops than in years past. There are also many instances of more trips through connecting terminals as well.
  • More time on the truck usually equates to both “visible” and “hidden” freight damage.
  • The shipments become harder to track, and with fewer people at the trucking companies doing more work, shipments can and will get lost entirely.

Because the freight process is at the very end of the OEM replacement coil buying cycle, Capital Coil & Air has developed some simple strategies for the entire buying process that should help in avoiding many of the annoyances listed above. We’ve also added a very useful “hint” to counter longer freight delivery times.

  • Getting a price, delivery & accurate proposal from your vendor: Capital Coil responds to every quote request quicker than any of our competitors, and we are always willing to put that claim to the test. A (2) day delay in receiving your quote is the same as a (2) day freight delay on the back end.
  • Receiving your submittal drawings in a timely fashion: You need to approve these drawings, so once again, how is a (2) day delay in receiving approval drawings any different than receiving your order (2) days late?
  • Quick-Ships: As you’ve probably experienced numerous times in the past and/or present, other coil manufacturers seem to be consistently shutting down their quick-ship programs with little to zero notice for the customer. Why is this? Many manufacturers take on a glut of OEM replacement coil business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling quick-ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.

Capital Coil NEVER shuts down our quick-ship programs, and we emphasize NEVER! Over the last (2) years, CCA has hit approximately 99% of all quick-ship orders.

  • Crating equipment to minimize freight damage.OEM Replacement Coil
  • Shipping on time: Simply put, we consistently ship when we say we’re going to ship.
  • Select a freight carrier that delivers to your area without interlining or stopping at several terminals: This is when freight damage is most likely to occur!
  • Pay the carrier fee for a guaranteed delivery date: Although seemingly not well-known, most carriers offer a guaranteed delivery date for a fee of $50-$100. Paying the fee will ensure that your order is now a “priority”, and most freight companies schedule deliveries based on these “priorities” first. If both your order and delivery are critical and time-sensitive, Capital Coil can help you with exploring these delivery options.

Capital Coil & Air will work with you throughout the entire buying and shipping process because you as the customer, deserve to work with a hands on manufacturer that will not turn its back on you once the order has been placed. Please give Capital Coil a try on your next project!

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OEM Replacement Coils: Repair or Replace???

When considering OEM replacement coils, there are multiple reasons why coils can fail prematurely. Sometimes, they simply freeze and can never be repaired. Other times, the coil was selected incorrectly, which in turn, made the coil significantly underperform. Many times, there is substantial corrosion or something else in the system that causes the coil to fail. However, most coils, when selected correctly, and in systems that are properly maintained, can last anywhere from 10-30 years!  10-30 years is also a pretty wide range, and there are many variables in how long you can expect a coil to perform. Factors, such as ongoing maintenance, air quality, and water/steam quality all have an effect on a coil’s lifespan.

OEM Replacement Coils

Reasons Why Coils Fail Of Old Age

  • While the coil’s tubes are considered the primary surface, 70% of all coil performance is performed by the finned area on a coil, which is known as the secondary surface. The fin/tube bond is easily the most important manufacturing feature in any coil. Without the bond between the tubes and fins, the coil could never properly function. Like all things however, over time the fin/tube bond becomes less efficient with constant expansion and contraction. While the construction of the coil, as well as the fin collars, does not allow the fins on the coil to move, that fin/tube bond naturally weakens a coil’s life over time after installation. Because of this, it is not a stretch to say that a coil is easily 30% less efficient after (20) years.
  • Cleaning coils often pushes dirt to the center of the coil, and this occurs even more so on wet cooling coils. Just remember that coils can become great air filters if not properly maintained. The BTU output of any coil is in direct proportion to the amount of air going through the coil. If you decrease the CFM by 20%, you are also decrease the BTU’s by 20%!
  • Cleaning agents often corrode aluminum fins. Since every square inch of fin surface matters in performance, corrosion of the fin surface is always detrimental to the coil’s performance.
  • Many times, there are coil leaks simply because of old age. No coils are immune to erosion. You might find the brazing in the tubes, as well as the brazing in the header/tube connections failing over time. Steam can be both erosive and corrosive under higher pressures. Water travels through the coil at 2 – 5 ft/second, so erosion is an enormous part of coil failure, regardless of how well-maintained. Erosion is always there, whether you realize it or not.
  • Water/steam treatment and the corrosive effects of bad steam/water can all be causes of coil failure…which then necessitates the need for a reliable manufacturer for OEM replacement coils.

So What Is The Solution?

Some coils can last 5 years, and some coils can last 30 years. As you have read, there are numerous factors that contribute to a coil’s life. In the end, there will most likely have been multiple attempts to repair that coil to make it last as long as possible. The depressing news is that most of these “Band-Aid” attempts do not work well. The most likely outcome is that you are buying a new coil anyway, so why waste the time and money on a temporary solution?

Coil failure is a “pressure event”, which is a fancy way of saying that a coil is leaking. We’ve listed some of the most common repair methods that you are likely to come across:

  • Drop leaking tubes from the circuit: Keep in mind however that every dropped tube reduces the coil’s performance by triple the surface area of the tube that is dropped. Again, while ok in the short-term, this is simply another “Band-Aid” fix. Over time, your energy costs will rise exponentially, and you will probably end up buying a new coil anyway.
  • Braze over the existing braze: As mentioned above, erosion has caused the original braze to fail, so all that you are really doing is pushing the pressure to another braze, which will then begin to fail as well.
  • High Pressure Cleaning: This method bends the fins, further restricts the airflow, and pushes dirt more to the center of the coil, which can never be adequately cleaned.

The real reason why coils need to be replaced rather than repaired is due to energy costs. If your coil is not operating near desired levels, you’ll need to increase the energy to make it work at its peak performance. Energy increases might be slight at first, but they are guaranteed to continue to rise over time. For example:

  • Somebody adjusts the fan drive for higher speeds, higher CFM’s and higher BTU’s.
  • Someone adjusts the boiler; the water and steam temperatures are higher.
  • Someone adjusts the chiller (1) degree higher for colder water to the chilled water coil.

Whichever method is used, performance begins to suffer and adjustments to the system occur. These adjustments cost energy efficiency and ultimately, money!

If you have ever experienced repairing a coil, then you know it is labor intensive and typically will not work as a permanent solution. With very few exceptions, repairs should be seen as nothing more than temporary until you’re able to replace that coil!

Capital Coil & Air has seen every “repair” method used, as well its inevitable outcome, so instead of putting yourself through that, call Capital Coil and allow us to be your coil replacement experts.

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Why are HVAC Coils Copper Tube and Aluminum Fin?

It’s really not a coincidence why HVAC coils use copper tubes and aluminum fins. Copper is great for heat transfer, and aluminum – while still very effective -is simply not as good. The first goal ofChilled Water Coils any HVAC coil is to cool or heat. Heat transfer is always the first consideration. Cost is the second. Copper works well for the tubes, but would be prohibitive for the fins. You would need a compelling reason for the fins to be copper, and sometimes there are reasons to do just that. However, the vast majority of HVAC coils that you see are built with copper tubes and aluminum fins. That combination offers the most effective heat transfer at the most efficient cost. 

To begin, fins are responsible for a surprising 65% – 70% of the heat transfer on any coil, while tubes are responsible for the remaining 30% – 35%. Additionally, in order for your coil to work at optimum performance, you need to have a terrific fin/tube bond. Fins are known as secondary surface, while tubes are referred to as primary surface. While this may seem counterintuitive, the secondary surface is responsible for twice the amount of heat transfer as the primary surface.

The tubes are expanded into the fins, and for that reason, the fins become secondary. As mentioned above, the fins are responsible for 65% – 70% of all heat transfer that takes place in the HVAC coil.  When you think about it logically, it really makes sense. At 8 fins/inch or 10 fins/inch, and with fins that run the height and depth of the coil, there is much more fin surface than tube surface. However, it also points out how good the fin/tube bond must be in the expansion process. Without that bond, the fins cannot perform their job.

Understanding the role and importance of the materials used in HVAC coils cannot be overstated. There is a distinct reason why the vast majority of coils are constructed using these materials. While coils can be built with other tube materials, such as steel, 304/316 stainless steel, 90/10 cupro-nickel, as well as various different fin materials, none of these are as efficient or economical as copper/aluminum.

Capital Coil & Air is here to help you with any and all coil selections, and we look forward to working with you on your next project.

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Four Things To Know When Buying Replacement Coils

While building numerous types of coils for various customers over the years, we’ve discovered the four main things that you need when replacing HVAC coils. We’ve found that most customers are searching for many of the same things, and also share many of the same priorities. Based on numerous conversations with our customers, we’ve compiled a list of the primary factors that you need to consider when purchasing an HVAC coil.

  • Marketing and advertising experts’ claim that a person needs to see and/or hear something an average of 3-5 times for the brain to really absorb the message. And so, in light of that claim, think DELIVERY, DELIVERY, DELIVERY, and DELIVERY! Every coil job has a degree of urgency to it, which is why the speed of delivery is so significant. Either you are beginning the process of replacing coils for a system that is shut Quick-Shipdown, or you are in the middle of a job and discover that you need coils to be delivered as soon as possible. In either scenario, you need a coil supplier that works on your schedule – not their own, independent timetable. Capital Coil’s Quick Ship Program allows the coils to be built on your timeline, not the manufacturer’s.
  • The coil MUST fit in the space allowed! You can purchase the highest quality coil ever manufactured, and if it does not fit, then you have nothing more than exquisitely manufactured scrap metal. So when measuring a coil, always remember that a little smaller is always better than a little bigger. There are 100 different ways to make a smaller coil work for you. On the flip-side, if a coil is too big, then you have no choice but to start over.
  • Performance matters! As with any purchase, it’s important to have an idea of what you are trying to accomplish. The simple act of duplicating a coil can sometimes work, but more often than not, additional performance information is needed. This is precisely where Capital Coil & Air can help. We’ll work with you to come up with a simulated performance schedule, even if you do not have all of the necessary information. Working in consultation with our clients tends to lead to an outcome that is acceptable to all parties.
  • Lastly and very importantly, there is cost. Everyone has budgetary constraints, and no one wants to break the bank paying for coils. However, buying a coil is often more than simply price alone. Taking into account required delivery times, sizing of the coils for the job, performance, and price, buying a coil can be a balancing act. While price should not be minimized, buying the cheapest coil is seldom the best coil for your job or application. The adage “you get what you pay for” certainly applies when it comes to coils. Capital Coil’s main goal is to help lessen your overall price, without sacrificing performance and quality.
 
 Performance options, size options, and shipment options will help you to spend your money in the most effective way possible. Capital Coil’s job is to give you the options and information that will allow you to make the best decision in your buying process. Your success is our success, so our goal is to have an on-going, consultative relationship that works for both parties. Call us on your next job, we’d love the chance to earn your business.
 

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What Does “Splitting” A DX (Evaporator) Coil Mean?

“Splitting” a DX (Evaporator) coil is one of the toughest concepts to understand in the coil business. “Splitting” the coil simply means that (2) compressors can operate off of the same coil. One obvious advantage, or reason that you might “split” a DX coil is that you can shut down (1) of the compressors when the cooling load does not require it. This in turn saves energy, which saves $ when the cooling load is not operating at maximum design conditions. For example, let’s use a coil that is designed to give you (40) tons, but the coil is split so that (2) 20-ton compressors are feeding the same coil. If you only require ½ of the maximum load on any given day, you can shut down (1) compressor completely and operate the other one at 100%. This is a money-saving feature that you need to be aware of if you deal with DX coils on a regular basis. This requires special circuiting arrangements, and this is where the confusion starts with most folks. There are three primary ways to deal with this:

FACE SPLIT

Splitting the coil is nothing more than putting (2) completely separate fin/tube packs (coils) into one common casing. When you hear the term “face-splitting” a coil, you are drawing a horizontal line from left to right across the face of the coil and dividing the coil into a top and bottom half. It is like having two separate coils in one casing in that each half is circuited by itself. You hook up (1) compressor for the top half, and (1) compressor for the bottom.

In practice, this configuration is no longer used with much frequency because this arrangement leads to air being directed across the entire face of the coil. This disadvantage is especially apparent when only one half of the coil is in use because you’ll need a complicated damper/duct system to ensure that air is only directed to that portion of the coil in operation.

Row Split

“Row splitting” a coil is dividing the coil by drawing a line vertically and putting some portion of the total rows in (1) circuit, while putting the remaining rows in the other circuit. With this configuration, the air passes across the entire face of the coil, and will always pass across the rows that are in operation.

Please be aware that this configuration also comes with certain issues in that this kind of split makes it very hard to achieve a true 50/50 split. Let’s use an (8) row coil as an example. You would like to “row split” this coil with (4) rows/circuit, which would appear to be a perfect 50/50 split. The problem here is that the first (4) rows, located closest to the entering air, pick up a much higher portion of the load than the last (4) rows. In actuality, this coil’s split is closer to 66% / 34%, which will not match the 50/50 compressors. Another option is try to split the coil between (3) & (5) rows. While not 50/50 either, this configuration is closer. However, a new challenge arises because you have now created a coil that is very difficult to build and correctly circuit. In short, you need almost perfect conditions along with a degree of luck to achieve a true 50/50 split using this method.

Intertwined Circuiting

The most common to split coils today is to “intertwine” the circuiting. This means that every alternate tube in the coil is included in (1) circuit, while the other tubes are included in the (2nd) circuit. For example, tubes 1, 3,5,7,9, etc. in the first row are combined with tubes 2, 4, 6,8,10, etc. in the second row. The same tubes in succeeding rows form (1) circuit. You are essentially including every alternate tube in the entire coil into (1) circuit, which (1) compressoDX (Evaporator) Coilsr will operate. All of the remaining tubes not included in the first circuit will now encompass the second circuit.

The advantage of this configuration is that the air passes across the entire face of the coil, and, if one of the compressors is on, there are always tubes in operation. Every split is now exactly 50/50 because it cannot be any other way. Most DX coils are now configured in this manner due to these advantages.

Capital Coil & Air has years of experience measuring, designing and building almost every OEM DX coil that you’ll come across, so please let us help you on your next project. We want to be your replacement coil experts and look forward to the opportunity.

 

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Do You Need to worry about performance on replacement HVAC coils?

With replacement HVAC coils, performance is almost never the issue. This is a common mistake that a lot of folks make. When duplicating a coil, your efforts need to be directed towards making sure the coil fits correctly, as that’s usually the main issue. While you may be thinking that doesn’t make a whole lot of sense, here are the main reasons:

  • Coils were never intended to be filters, but that’s exactly what they become over time. For those that routinely work with coils, you know its design is tailor-made for the collection of dirt and Water Coilother air particles The tubes are staggered, which means that dirt can not get through. The fins are rippled and corrugated, which typically leads to the same result. Wet coils tend to collect more dirt than dry coils. The process of cleaning coils is very difficult, and the deeper the coil, the more difficult it is to clean. The end result, depending on the age, maintenance and operation, means that your coils operate anywhere from 50%-70% of their maximum efficiency.
  • Fins do approximately 70% of the work in a coil, with the tubes making up the remaining 30% (generally). When manufactured, the tubes are expanded into the fin collars. But, over time, the fins tend to loosen a little. While not sliding back and forth, the fins lose efficiency and their performance is lessened.
  • So what’s your typical solution after 5, 10 or 15 years? You’d probably raise or lower the water temp on you coil. You might also speed up the drive to get more CFM across the coil. You’ll try most anything to make up for the loss of the coil’s efficiency. Everybody does.
 

But when you replace the coil, it’s new and clean. Additionally, with a new fin/tube bond, your new coil is operating at 100% efficiency, while the old coil was working at 60% – 70% efficiency…maybe. With this automatic increase in efficiency means that performance is not really the issue. Your main concern should be that the coil fits in the space available. Otherwise, your new coil is nothing more than an ugly, metallic coffee table.

Your main goal is to replace your coils with as little trouble and cost as possible. While you may still have offsets in piping, as well as other small installation adjustments, performance should be the least of your worries. We’re here to help you meet your requirements quickly and easily.  CALL OR E-MAIL US!  We look forward to the opportunity to work with you on your future projects.

 
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Condenser Coils Failing? Here’s probably why….

Did you recently turn on your DX systems only to find your Condenser Coils are not working?  Simple fix right?  Unfortunately, no.  If you get lucky, you can send us the model number of the unit, and there’s a great chance we’ve already built it.  In the case that we do not have that model number on file, you have two options.  You can go back to Carrier and wait two months for an OEM part while paying through the roof.  Or you call Capital Coil, and we’ll walk you through the engineering it takes to replace a condenser coil.                                                                      Condenser Coil

Very rarely do condenser coils ever freeze so the first thing you’re going to want to know is if your coil died of corrosion, old age, or possibly vibration.  Old age is obviously preferable because with a few easy dimensions, we’ll have enough to price up your duplicate coil.  Condenser coils are usually outside and are easily accessible for measurements and digital pictures.  With just the size, the rows, and fins/inch, you can get a price.  And digital pictures of the headers and return bends will give us a good idea of the circuiting and sub-cooler circuits. 

If the coil has been eaten away by corrosion, it was an improper design to begin with.  Most people don’t know that salt in the air will ruin aluminum fins within a year or two.  There are two ways to combat this.  The first option is to make the switch to copper fins and stainless steel casings.  While this will extend the life of your coil considerably, most people are not too happy about the additional cost over aluminum fins.  The second option is to use a coating.  Coatings are the much more popular choice.  They are a fraction of the cost as copper fins and only add one week to your lead time. 

When your HVAC coils are installed near a moving piece of equipment, vibration can occur and cause leaks.  The area where these leaks occur is very important and will clue you in to if the problem is vibration.  If they are near the tube sheet and look like they are slicing through the tube, the coils should be isolated from the rest of the system to prevent vibration from causing damage.  One way to combat this is by oversizing the tubesheet holes, but many manufacturers will not do this.  Condenser coils are usually the most common victims of vibration.

The last concern is with cleaning condenser coils.  Since condenser coils see outside air almost exclusively, they need to be cleaned more than other coils.  The reason for this is most condenser coils have fin spacing of 12-20 fins/inch.  With fins that tight together, the coil can and will act like a filter.  And when the coil is clogged up, the performance suffers greatly.  Recently, we’ve been getting more and more calls about using a heavier fin thickness.  This is to help with high pressure cleaning and corrosive cleaning agents. 

When dealing with an HVAC coil manufacturer, partner up with one who will walk you through the engineering and explain it along the way. Capital Coil & Air has well over a decade of experience and has seen every issue to make sure your everything from the quote to the installation go smoothly! Give us a try on your next project!

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Coils and Counter-flow: 5 Common Questions

1)  Coils and counter-flow?

The first thing to remember about coils and counter-flow is that chilled water coils are always built to be piped in counter-flow. This means that the air flows in the opposite direction as the water. For example, with counter-flow, the air flows through rows 1-8, while the water runs through rows 8-1. Water always travels through the coil in the opposite direction of the air; hence the term “counter-flow.”  Direct Expansion Coils (Evaporator Coils) are also piped in the same manner.

With that said, what happens when you do not pipe cooling coils counter-flow? Almost all coil selection programs you will see or use will be based on counter-flow conditions. If you opt to not counter-flow a chilled water coil, you’ll have to reduce the coil’s overall performance by a certain percentage. That percentage reduction varies based on each coil’s unique dimensions, but a reliable estimate is a loss of 8-12%. Simply piping the coils in the correct manner from the beginning would seem to be the easiest and most cost-effective solution.

2)  Why do you feed from the bottom of the coil?

Counter-Flow

You always want to feed a water coil from the bottom connection so that the header fills from the bottom on up and feeds every tube connection evenly. All tubes must be fed evenly with the same amount of water. If you try to feed the header from the top, you greatly increase the risk of “short circuiting” the coil and having a higher water flow through the top tubes in the coil.

3)  What is a Water Hammer in a Steam Coil?

On a long Steam Coil, you will be hard pressed to get the steam through the length of the coil. Slowly but surely, that steam converts into condensate, which is pretty much the worst thing that can happen to any system. If not evacuated, the condensate just lays in the coil when the system is shut off. This problem comes into play when the steam is turned back on and meets the condensate laying inside the coil. In addition to the noise, the steam and condensate cause huge amounts of additional stress on the coil’s joints. As a result, over time, your coil will inevitably fail.

4)  What else happens if you do not evacuate condensate?

When you cannot or do not evacuate the condensate on long steam coils, the condensate ends up blocking the steam. A steam coil should never feel cool to the touch, but when condensate blocks steam, one part of the coil will be warm while the other will be cool. Again, that should not happen. Steam coils are interesting in that they are more dependent upon the system and installation than any other type of coil. A steam coil must be pitched to the return end of the coil. Obviously, steam is not water.Traps, vacuum breakers and other steam accessories must be installed and located properly for the system to function.

5)  Is it necessary to pipe steam and/or hot water coils in counter-flow?

Simply put – no! Circuiting a coil is only necessary to ensure the connections are on the side of the coil that you want. The rows and tubes in the coil dictate how and where you feed, but the steam supply always needs to be the high connection. This method ensures that the leaving condensate is on the bottom of the coil and below the lowest tube within the coil. Whatever else you do, know that the condensate must leave the coil!

If you have any questions or need assistance with ordering and/or installation, please contact a sales engineer at Capital Coil & Air. We will walk with you step-by-step through your entire project should you require any assistance. CALL OR E-MAIL US!  We look forward to the opportunity to work with you on your future projects.

 

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The Smart Approach to Buying HVAC Coils (and Saving Money)

HVAC coil replacement does not have to be cost prohibitive. As you are all aware, money is tight these days, and budgets for maintenance and upkeep are constantly being cut. People are asked to do more with less, so every dollar spent must be spent wisely. In our previous newsletters, we have outlined various reasons about why you should do business with Capital Coil & Air. However, one of the most compelling reasons is cost and how you spend your money.

We now live in an age where you can skip “middle men” and buy direct from a manufacturer or supplier. Think about your own life and how your own personal shopping habits have changed over the years. When was the last time you used a travel agent to book a trip? In 2020, you’re much more likely to go to Tripadvisor or an airline’s website and make travel reservations yourself. Greater access to more choices gives you the opportunity to save money in the process.

Spending money in business these days is no different. Consumers have access to more information than ever before. Consumer studies show buyers get 60% of their product information from a firm’s website before ever speaking with a sales rep. The days of an account manager or manufacturer’s representative being the sole source of information are over. Right now, you can access Capital Coil’s website and see our entire HVAC product offering, including dimensions, quick-ship programs, and our Coil Selection Program. With information at the press of a button, Capital Coil’s expert customer service will consult with you to ensure that you’re getting exactly what you need, when you need it. Working with Capital Coil & Air directly cuts out that “middle man’s” costly mark-up and saves you money without sacrificing quality. Avoiding the “middle man” and having a direct line to the manufacturer also ensures quick response times, and helps to make sure that no information gets lost in translation.

Capital Coil & Air does have a select number of exceptional representatives in a few areas, and because they are valuable assets in the HVAC industry, we are comfortable passing your project information along to those representatives. But if not in one of those areas, you are free to work with us directly.

At the end of the day, technology has allowed you as the consumer to buy smarter, faster, and cheaper. Aside from those previously mentioned “middle men” who does not want faster and cheaper? Capital Coil & Air would like the opportunity to be your “direct supplier” on present and future projects. Give us a call and test us out!

 

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