OEM Replacement Coils: Repair or Replace???

When considering OEM replacement coils, there are multiple reasons why coils can fail prematurely. Sometimes, OEM Coils simply freeze and can never be repaired. Other times, the coil was selected incorrectly, which in turn, made the coil significantly underperform. Many times, there is substantial corrosion or something else in the system that causes the coil to fail. However, most coils, when selected correctly, and in systems that are properly maintained, can last anywhere from 10-30 years!  10-30 years is also a pretty wide range, and there are many variables in how long you can expect a coil to perform. Factors, such as ongoing maintenance, air quality, and water/steam quality all have an effect on a coil’s lifespan.

OEM Replacement Coils

Reasons Why Coils Fail Of Old Age

  • While the coil’s tubes are considered the primary surface, 70% of all coil performance is performed by the finned area on a coil, which is known as the secondary surface. The fin/tube bond is easily the most important manufacturing feature in any coil. Without the bond between the tubes and fins, the coil could never properly function. Like all things however, over time the fin/tube bond becomes less efficient with constant expansion and contraction. While the construction of the coil, as well as the fin collars, does not allow the fins on the coil to move, that fin/tube bond naturally weakens a coil’s life over time after installation. Because of this, it is not a stretch to say that a coil is easily 30% less efficient after (20) years.
  • Cleaning coils often pushes dirt to the center of the coil, and this occurs even more so on wet cooling coils. Just remember that coils can become great air filters if not properly maintained. The BTU output of any coil is in direct proportion to the amount of air going through the coil. If you decrease the CFM by 20%, you are also decrease the BTU’s by 20%!
  • Cleaning agents often corrode aluminum fins. Since every square inch of fin surface matters in performance, corrosion of the fin surface is always detrimental to the coil’s performance.
  • Many times, there are coil leaks simply because of old age. No coils are immune to erosion. You might find the brazing in the tubes, as well as the brazing in the header/tube connections failing over time. Steam can be both erosive and corrosive under higher pressures. Water travels through the coil at 2 – 5 ft/second, so erosion is an enormous part of coil failure, regardless of how well-maintained. Erosion is always there, whether you realize it or not.
  • Water/steam treatment and the corrosive effects of bad steam/water can all be causes of coil failure…which then necessitates the need for a reliable manufacturer for OEM replacement coils.

So What Is The Solution?

Some coils can last 5 years, and some coils can last 30 years. As you have read, there are numerous factors that contribute to a coil’s life. In the end, there will most likely have been multiple attempts to repair that coil to make it last as long as possible. The depressing news is that most of these “Band-Aid” attempts do not work well. The most likely outcome is that you are buying a new coil anyway, so why waste the time and money on a temporary solution?

Coil failure is a “pressure event”, which is a fancy way of saying that a coil is leaking. We’ve listed some of the most common repair methods that you are likely to come across:

  • Drop leaking tubes from the circuit: Keep in mind however that every dropped tube reduces the coil’s performance by triple the surface area of the tube that is dropped. Again, while ok in the short-term, this is simply another “Band-Aid” fix. Over time, your energy costs will rise exponentially, and you will probably end up buying a new coil anyway.
  • Braze over the existing braze: As mentioned above, erosion has caused the original braze to fail, so all that you are really doing is pushing the pressure to another braze, which will then begin to fail as well.
  • High Pressure Cleaning: This method bends the fins, further restricts the airflow, and pushes dirt more to the center of the coil, which can never be adequately cleaned.

The real reason why coils need to be replaced rather than repaired is due to energy costs. If your coil is not operating near desired levels, you’ll need to increase the energy to make it work at its peak performance. Energy increases might be slight at first, but they are guaranteed to continue to rise over time. For example:

  • Somebody adjusts the fan drive for higher speeds, higher CFM’s and higher BTU’s.
  • Someone adjusts the boiler; the water and steam temperatures are higher.
  • Someone adjusts the chiller (1) degree higher for colder water to the chilled water coil.

Whichever method is used, performance begins to suffer and adjustments to the system occur. These adjustments cost energy efficiency and ultimately, money!

If you have ever experienced repairing a coil, then you know it is labor intensive and typically will not work as a permanent solution. With very few exceptions, repairs should be seen as nothing more than temporary until you’re able to replace that coil!

Capital Coil & Air has seen every “repair” method used, as well its inevitable outcome, so instead of putting yourself through that, call Capital Coil and allow us to be your coil replacement experts.

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5 Work Day Quick-Ships on HVAC Coils – Why Capital Coil does it right

Day 1 – 38% of all orders sent to Capital Coil are on some kind of quick-ship, whether it be on a (5 day, 10 day, or 15 day). We enter the order immediately so that all departments in the plant have the project in their systems and are ready to move on it right away. The coil isQuick-ships engineered, routing sheets are sent to the shop floor, and everybody now knows what needs to be built. 

Day 2 – Sheet metal casings are cut and sized, headers and connections are fabricated, while tube sheets are fabricated.

Day 3 – All tubing and fins are cut, stamped and assembly begins. You can see what the coil will look like upon final assembly at this point. Coils can be seen sitting on assembly tables.

Day 4 – Tubes are then expanded into the fins, and keep in mind that this is not a short process. Headers are then brazed to the tubes, and if there are return bends, they are connected. The coil is completely assembled and moved to the testing tank. The coil is tested under water for 20 minutes at 550 PSI. About 3% of coils have small leaks someplace in the brazing and are sent back to braze again.

Day 5 – The coil is crated and sent to shipping for routing to the customer. Then most importantly, your coil will be shipping in the guaranteed (5) days.

As you can see by this description, with quick-ships, there is not a lot of room for error in the timing and shipping with OEM HVAC replacement coils. We’ve been doing this for a while now, and we’ve had an approximately (97%) success rate fulfilling all quick-ship requests. We offer quick shipments 365 days per year, with both (10) day shipments & (15) day shipments also available for lower premiums.

diagram 

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Why Are Fin Designs On HVAC Replacement Coils Important?

Replacement HVAC Coils

At first glance, fin designs on HVAC replacement coils seem about as exciting as watching grass grow. “Why would I ever care about fin designs on any coil” was probably your initial response to our question. Nevertheless, we would not dedicate a newsletter to this subject if fins were not important.

One of the primary reasons fins are so important is that you want to keep your coil as clean and maintained as possible. In order to properly maintain your coil, you need to have an understanding as to how HVAC replacement coils are constructed. While fins do not look like much, they are MUCH more complicated than what you can observe at the entering or leaving airside of the coil.

To begin, fins are responsible for a surprising 65% – 70% of the heat transfer on any coil, while tubes are responsible for the remaining 30% – 35%. Additionally, in order for your coil to work at optimum performance, you need to have a terrific fin/tube bond, (which we will discuss below).

  1. Fins are known as secondary surface, while tubes are referred to as primary surface. While this may seem counter-intuitive, the secondary surface is responsible for twice the amount of heat transfer as the primary surface.
  2. There are special dies (see picture) that stamp out aluminum or copper fins with the correct thickness, height, and depth to make the coil the correct size. For example, a coil might be 36” (height) x 96” (length) x (8) rows deep x 8 fins/inch.
    1. Fin Height: 36”
    2. Fin Depth: 12”, (8) rows deep
    3. # of fins in the coil: 768 (8 fins x 96”)
  3. Each fin has 192 holes stamped in the fin for 5/8” OD tubes (8 Rows x 24 Tubes), and each fin is identical.
  4. Each hole has extruded metal, which is more commonly referred to as the fin collar. The collars are sized to self-space the fins and allow for later expansion of the tube into the fin collar. This practice is also known as “bonding” and is essential to having your coil run efficiently/correctly.
  5. Each fin is rippled at the entering and leaving edge of the fin to help create air turbulence.
  6. Each fin is corrugated in the direction of airflow to allow for greater air turbulence. This is important to remember because turbulence creates heat transfer.

So again, what is the point of understanding the importance of fins in HVAC coils? While coils can be built with flat fins for various reasons, the vast majority of coils are built with enhanced fins. Enhanced fins help to ensure that the airflow is not running straight through the coil.

Regardless of fin type, keep in mind that HVAC coils can and will act as great “filters”. The tubes are staggered and not in-line; while the fins are designed to help break up the airflow and not facilitate an easy, straight-through air path. Dirt and/or other particles in the air get caught easily, which again, is why coils can act as great filters. Additionally, coils with more rows will usually get dirtier than coils with less rows. Lastly, chilled water or DX coils are typically wet coils, which results in them catching virtually everything in the air.

The amount of BTU’s through any coil is in direct proportion to the amount of air through the coil. For example, if you are only getting 90% of the design air through the coil, then you are only getting 90% of the BTU’s.

Coils require good filtration and periodic maintenance. If not done correctly, you’ll pay the price of higher energy costs on an inefficient coil.

By now, you have hopefully come to the realization that HVAC coils are much more complicated than they appear, and that fins are an integral part of the coil as a whole. Again, while admittedly not the most exciting topic, understanding the role and importance of fins in HVAC coils cannot be overstated. Capital Coil & Air is here to help you with any and all coil selections, and we look forward to working with you on your next project.

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Why are HVAC Coils Copper Tube and Aluminum Fin?

Chilled Water CoilsIt’s really not a coincidence why HVAC coils use copper tubes and aluminum fins. Copper is great for heat transfer, and aluminum – while still very effective -is simply not as good. The first goal of any HVAC coil is to cool or heat. Heat transfer is always the first consideration. Cost is the second. Copper works well for the tubes, but would be prohibitive for the fins. You would need a compelling reason for the fins to be copper, and sometimes there are reasons to do just that. However, the vast majority of HVAC coils that you see are built with copper tubes and aluminum fins. That combination offers the most effective heat transfer at the most efficient cost. 

To begin, fins are responsible for a surprising 65% – 70% of the heat transfer on any coil, while tubes are responsible for the remaining 30% – 35%. Additionally, in order for your coil to work at optimum performance, you need to have a terrific fin/tube bond. Fins are known as secondary surface, while tubes are referred to as primary surface. While this may seem counterintuitive, the secondary surface is responsible for twice the amount of heat transfer as the primary surface.

The tubes are expanded into the fins, and for that reason, the fins become secondary. As mentioned above, the fins are responsible for 65% – 70% of all heat transfer that takes place in the HVAC coil.  When you think about it logically, it really makes sense. At 8 fins/inch or 10 fins/inch, and with fins that run the height and depth of the coil, there is much more fin surface than tube surface. However, it also points out how good the fin/tube bond must be in the expansion process. Without that bond, the fins cannot perform their job.

Understanding the role and importance of the materials used in HVAC coils cannot be overstated. There is a distinct reason why the vast majority of coils are constructed using these materials. While coils can be built with other tube materials, such as steel, 304/316 stainless steel, 90/10 cupro-nickel, as well as various different fin materials, none of these are as efficient or economical as copper/aluminum.

Capital Coil & Air is here to help you with any and all coil selections, and we look forward to working with you on your next project.

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Top 10 Tips For Measuring HVAC Coils

1. When measuring HVAC coils, performance has very little to do with accurately measuring for replacement coils. Fitting the coil in the existing space with the least amount of labor has everything to do with measuring a coil.  If you duplicate the coil in almost every respect, the performance will match and take care of itself.  New is always more efficient than old.

2.  If you’re ever in doubt about a dimension, smaller is always better than bigger. You can always “safe off” around any coil as long as you can fit it in the space.  If a coil is too big, it makes a really ugly coffee table in your shop.  Too big is the enemy of measuring coils.

Chilled Water Coil

3.  The fin height and fin length are not the determining factors in measuring a coil. The overall casing dimensions are the most important, and you work backwards to determine fin dimensions.

4.  The depth of any coil is the total casing depth in the direction of airflow. The height is the number of tubes high in any row.  Depth is a function of rows deep and height is a function of tubes in a row.

5.  Overall length (OAL) is not the fin length and it’s not the casing length. It is the length from the return bends to include the headers that are inside the unit.  Again, it is necessary to work backwards to get the other dimensions once you know this critical dimension.

6.  Circuiting is the number of tubes connected to the supply header. Generally, you just want to count the number of tubes connected to the header and that will tell you whether it’s full, half, or even a double circuit.  It does not matter how the return bends are configured.  Your goal is to count the number of supply tubes and all performance is based on that.

7.  Fins are measured in fins per inch. Hold a tape measure up to the coils and count the number of fins in one inch.  If you can’t get in to take the measurement, a safe rule of thumb is 10-12 fins/inch.  That will work on almost every coil.  The exception to that rule is a condenser coil.  14-16 fins/inch on a condenser coil is usually pretty safe.

8.  Connection locations are difficult only if you are using the existing piping in the system (which are welded). Copper piping is brazed and can be changed easily.  If a system is old and the piping is being replaced as well as the coil, the connection location is not a major deal.  It’s very easy to match up!

9.  With replacement coils, the concept of “left hand vs. right hand” doesn’t actually exist. Connections are “top left-bottom right” or vice versa.  Ideally, all coils should be counter-flow which means that the water and air flow in opposite directions.  The air hits row one first and the water is piped into row eight first.  However, there are lots of installations that are piped backwards, and they work just fine.  Just match them up, and the coil’s performance will be equal to the old coil.

10.  Connections are not measured from the top of the header! They are measured from the top of the casing to the centerline of the connection.  Or the bottom of the casing to the centerline.  You need a point of reference, and the header height can be anything just as long as it doesn’t stick above or below the casing height.

 

All of the above “suggestions” or “secrets” are in no particular order.  They are just things that you should know to ensure that you are selecting the correct replacement coil. While most seem like common sense, your best bet is to talk with the sales team at Capital Coil & Air, who can walk your through the entire process and help you to fill out coil drawings when trying to measure the dimensions.

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Guidelines For Air Velocities

The height, length and resulting air velocities greatly figure in everything in determining the size and performance of a coil. Step # 1 in determining the size and performance of a coil is dependent upon understanding face & air velocities of air across the coil. Whether you use CCA’s coil selection program to help size the coil, or you are replacing an existing coil; the height, length and resulting velocity determine everything.

Hot Water Booster Coils

Air Velocities

Every coil has a specific, optimum velocity, so you want to make sure you are within 30% (+ or -) of that number. For example, booster coils have an optimum velocity of 800 ft/minute. That means that you can drop your velocity to 600 ft/minute, or conversely, increase the velocity to 1,000 ft/minute. The duct velocities are almost always higher, which means that you will need to transition to a larger coil. Try to get to as close to 800 ft/minute as possible, while sizing your coil to make the transition as easy as possible. Everything with coils is a balancing act.

Hot Water & Steam Coils

Like booster coils, hot water and steam coils should also have face velocities at approximately 800 ft/minute. Both steam & hot water coils have only sensible heating, which is why their face velocities can be the same. Face velocities ultimately control the coil’s cost, so 800 ft/minute really is a heating coil’s “sweet spot”.

If you are purchasing an air handler unit, oftentimes the heating coil is smaller than the cooling coil because the face velocities on heating coils can exceed those of cooling coils. Due to water carry-over, cooling coils cannot exceed 550 ft/minute, while heating coils only deal with sensible heat.

Chilled Water & DX Coils

Due to the limited face velocities of cooling coils, your choices are more limited. With cooling coils, your face velocity must be somewhere between 500 ft/minute-550 ft/minute. Remember that when dealing with cooling coils, you are dealing with both sensible and latent cooling, so the coil is wet. When you exceed 550 ft/minute, water carry-over occurs past the drain pans.

If you are purchasing an air handler unit, you probably will not have worry about the coil’s face velocity as most coils come pre-sized at the acceptable face velocities. Fan coils also come pre-sized with the correct CFM’s. However, if you are replacing an existing cooling coil, the face velocity must remain at or below 550 ft/minute!!

 Air Stratification Across The Coil

Air does not travel equally across the face of a coil. If you were to divide a coil into (9) equal sections, like a tic-tac-toe board, you would see a high percentage of air travelling through the center square, rather than the corner squares. In a perfect air flow scheme, 11% of the air would travel through each of the 9 squares, but that is not what happens. Because more air travels through the center of the coil, you want to avoid putting a fan too near the coil. Due to central air flows, most systems are draw-thru, rather than blow-thru. This is also why you want to avoid installing your coil near any 90 degree angles/turns in the ductwork. Avoid any situations that contribute more than the “natural” air stratification to help ensure your coil is at maximum efficiency.

In some situations involving cooling coils, you will have water carry-over even when the coil is sized correctly. How can this happen? Think about the tic-tac-toe board again. Air velocities are exceeding 700 ft/minute in the coil’s center, while the corners are around 300 ft/minute. This cannot and will not work.

Coils do not have any moving parts. They simply react to the air across the outside of the coil and whatever is running through the inside of the coil. Coils are 100% a function of your entire system, as well as the installation in general.

Capital Coil & Air is here to help with any coil selections that will help avoid costly missteps that lead to wasted time and money. Call us on your next project, we greatly look forward to working with you!

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Chilled Water Coils – Circuiting Made Easy

Chilled Water Coil

Circuiting chilled water coils is one of life’s great challenges in the coil business. You’re bound to run across folks with years of experience in the industry that can not effectively explain this concept. While not the most exciting of subjects, the necessity of circuiting chilled water coils can not be overstated. Capital Coil & Air has attempted to simplify the idea of circuiting as much as possible.

For starters, circuiting chilled water coils is ultimately up to the performance of those coils. Circuiting is really a balancing act of tube velocity and pressure drop. In other words, think of a coil as a matrix. Each coil has a specific number of rows, and a specific number of tubes within each row. For example, a chilled water coil might be 36 inch fin height and 8 rows deep. The coil has 24 tubes in each row, and multiplied by 8 rows, there is a total of 192 tubes within the coil. While you can try to feed any number of tubes, there are only a few combinations that will work.

    • Feeding 1 tube – you will be making 192 passes through the coil, which will essentially require a pump the size of your car to make that process work.
    • Feeding 2 tubes – equates to 96 passes, and your pressure drop will still be enormous.
    • Feeding 3 tubes – 64 passes, which is still too many.
    • Feeding 4 tubes – See above.
    • Feeding 5 tubes – Impossible as 5 does not divide evenly into 192 (passes).
    • Feeding 6 tubes – Still constitutes far too many passes, which again leads to additional pressure drop.
    • Feeding 7 tubes – Same rule for feeding 5 tubes.
    • Feeding 8 tubes –  Same rule for feeding 6 tubes.
    • Feeding 24 tubes – This feed consists of 8 passes, which is in the ballpark, and with a pressure drop you can live with.
    • Feeding 32 tubes – 32 tubes will see 6 passes. You might see a slight decrease in performance, but it’s off-set by a continuously better pressure drop.
    • Feeding 48 tubes – The magic combination, as 4 passes typically elicits the best performance and pressure drop simultaneously.

 

Rule #1: The number of tubes that you feed must divide evenly into the number of tubes in the chilled water coil.

Rule #2: The chilled water coil must give you an even number of passes so that the connections end up on the same end.

Rule #3: Based on the number of passes, you must be able to live with the resulting pressure drop. Acceptable tube velocity with water is between 2 and 6 ft. per second.

You’re bound to run into different terminologies depending on the manufacturer. More times than not, the different verbiage confuses more than it clarifies. However, understanding the basic tenets of chilled water coil circuiting will remove much of the perceived difficulty.  

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What Does “Splitting” A DX (Evaporator) Coil Mean?

“Splitting” a DX (Evaporator) coil is one of the toughest concepts to understand in the coil business. “Splitting” the coil simply means that (2) compressors can operate off of the same coil. One obvious advantage, or reason that you might “split” a DX coil is that you can shut down (1) of the compressors when the cooling load does not require it. This in turn saves energy, which saves $ when the cooling load is not operating at maximum design conditions. For example, let’s use a coil that is designed to give you (40) tons, but the coil is split so that (2) 20-ton compressors are feeding the same coil. If you only require ½ of the maximum load on any given day, you can shut down (1) compressor completely and operate the other one at 100%. This is a money-saving feature that you need to be aware of if you deal with DX coils on a regular basis. This requires special circuiting arrangements, and this is where the confusion starts with most folks. There are three primary ways to deal with this:

FACE SPLIT

Splitting the coil is nothing more than putting (2) completely separate fin/tube packs (coils) into one common casing. When you hear the term “face-splitting” a coil, you are drawing a horizontal line from left to right across the face of the coil and dividing the coil into a top and bottom half. It is like having two separate coils in one casing in that each half is circuited by itself. You hook up (1) compressor for the top half, and (1) compressor for the bottom.

In practice, this configuration is no longer used with much frequency because this arrangement leads to air being directed across the entire face of the coil. This disadvantage is especially apparent when only one half of the coil is in use because you’ll need a complicated damper/duct system to ensure that air is only directed to that portion of the coil in operation.

Row Split

“Row splitting” a coil is dividing the coil by drawing a line vertically and putting some portion of the total rows in (1) circuit, while putting the remaining rows in the other circuit. With this configuration, the air passes across the entire face of the coil, and will always pass across the rows that are in operation.

Please be aware that this configuration also comes with certain issues in that this kind of split makes it very hard to achieve a true 50/50 split. Let’s use an (8) row coil as an example. You would like to “row split” this coil with (4) rows/circuit, which would appear to be a perfect 50/50 split. The problem here is that the first (4) rows, located closest to the entering air, pick up a much higher portion of the load than the last (4) rows. In actuality, this coil’s split is closer to 66% / 34%, which will not match the 50/50 compressors. Another option is try to split the coil between (3) & (5) rows. While not 50/50 either, this configuration is closer. However, a new challenge arises because you have now created a coil that is very difficult to build and correctly circuit. In short, you need almost perfect conditions along with a degree of luck to achieve a true 50/50 split using this method.

Intertwined Circuiting

The most common to split coils today is to “intertwine” the circuiting. This means that every alternate tube in the coil is included in (1) circuit, while the other tubes are included in the (2nd) circuit. For example, tubes 1, 3,5,7,9, etc. in the first row are combined with tubes 2, 4, 6,8,10, etc. in the second row. The same tubes in succeeding rows form (1) circuit. You are essentially including every alternate tube in the entire coil into (1) circuit, which (1) compressoDX (Evaporator) Coilsr will operate. All of the remaining tubes not included in the first circuit will now encompass the second circuit.

The advantage of this configuration is that the air passes across the entire face of the coil, and, if one of the compressors is on, there are always tubes in operation. Every split is now exactly 50/50 because it cannot be any other way. Most DX coils are now configured in this manner due to these advantages.

Capital Coil & Air has years of experience measuring, designing and building almost every OEM DX coil that you’ll come across, so please let us help you on your next project. We want to be your replacement coil experts and look forward to the opportunity.

 

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Tips on Hand Designation & “Counter-flow”

Are your chilled water coils right hand or left hand?  Are you looking into the face of the coil with the air hitting you in the back of the head?  What exactly is counter-flow and why is it important?  Are you completely confused by why right hand vs. left hand even exists?  Most manufacturers probably do not know or understand the technical reasons themselves.

First, let’s figure out what coils even need a hand determination.  Chilled Water Coils, Direct Expansion (Evaporator) Coils, and Condenser Coils are the only coils that need this figured on almost every job.  Hot Water Coils, Booster Coils, and Steam Coils rarely need this determination!  The reason for this is when the coils are only 1 or 2 rows deep, they can be flipped over.  When a chilled water coil is 3+ rows deep, hand determination is much more important because it needs to be counter-flow.  With most suppliers determining hand designation with the air hitting you in the back of the head….do you want the connections on the right or left?

Chilled Water CoilsYou’ve probably heard the term “counter-flow” countless times, but here’s the simplest explanation.  For peak performance, you want the air and the fluid traveling in opposite directions through the coil.  Is it the end of the world if your coils are not counter-flow?  The short answer is no, but you will lose anywhere from 12-15% of the output.  So if your coils are piped incorrectly, don’t expect to get the full performance.  Steam and hot water coils are 1 or 2 rows deep, so again, counter-flow is pretty much irrelevant.  However, it can make a BIG difference with any chilled water or direct expansion coils (3-12) rows deep.

We also get asked many times “what is the proper way to pipe coils?”  Put simply, steam coils should always be fed on the highest connection and the return on the lowest connection.  Water coils should always be fed on the lowest connection and returned on the top connection to ensure that all of the tubes are are fed the same volume of fluid. 

Hand designation and counter-flow are two pretty simple concepts when they are properly explained.  When dealing with a HVAC coil manufacturer, partner up with one who will walk you through the engineering and explain it along the way.  Capital Coil & Air has well over a decade of experience in handling pretty much any scenario that you may come across, so we want to be your coil resource for any and all projects. Please give us a try on your next job!

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You should never have to worry about performance on replacement coils…Well, almost never!

 


Large enough to service all of your commercial replacement coils, but small enough to care about what you think

With replacement coils, as a customer, you have more choices than ever. But don’t you ever get tired of dealing with largely nameless corporations with high staff turn-over? As you’ve probably Replacement coilsexperienced first-hand, there are plenty of companies in the HVAC industry that fit this description. You are simply a number or a project instead of a customer/partner with a name and face. If given the alternative, would you rather deal with a company who knows you and is interested in your success, or a company who’s sole interest is finding out when your check is in the mail? Don’t you want somebody that values your business, regardless of the $ amount, and will go the “extra mile” for you when you need it? Capital Coil & Air places a great emphasis on those attributes in our business relationships, and common sense tells us that you probably do as well.

Capital Coil & Air was created as a family-owned business, with Matt and Dan Jacobs as joint owners and partners. What differentiates Capital Coil & Air from our competition is that we are big enough to handle all of your coil requirements, but still small enough to know who our customers are and what they need. We have decades worth of knowledge and expertise, and because of that, we have learned to not try to be all things to all customers. Capital Coil’s knowledge and experience is in the replacement and design/build market, and we are very disciplined at “staying in our lane”. Additionally, we’d much prefer to have customers and relationships that last years instead of one-off transactions. Working with Capital Coil is as simple and easy as it gets, and here are some examples:

  • When requesting a quote, we almost always respond within the same hour, or within 24 hours at the latest.  We recognize that there is an urgency to almost every coil order, and your time is valuable. In the end, a 3 day delay for a quote and/or revisions to said quote, is the same as if the manufacturer shipped your coil 3 days late.
  • When you place an order with us, we’ll send you an order acknowledgment within 24 hours detailing what you ordered, overall costs, and when it is going to ship.
  • We understand the value and necessity of clear communication. To minimize mistakes, we attach submittal drawings for every quote and order. We want to communicate with you throughout the entire buying process to make sure we are building exactly what you need.  More communication leads to less mistakes and wasted time.
  • We follow up on our shipments very carefully. We’ll work with both you and the carrier to help track your shipments to ensure your order gets to you the fastest way possible.
  • We will not ignore you simply because a sale is complete. Before, during and/or after installation, we’re here to answer your questions and help in any way possible.
  • If you need some help on pricing, we’ll do our best to work with you. While every job is unique, we want to work with you for the next 20 years, rather that a one and done purchase.

You now have some insight into our values and who we are at Capital Coil & Air. Please contact us for any future coil requirements. We greatly value your business and look forward to be your coil replacement partners on your next project!

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