Why are quick-ships so important??
With winter approaching and various “polar-vortexes” on the immediate horizon, time is not on your side if your current supplier isn’t able to meet your needs. Generally speaking, most jobs require some form of “quick-ship“.
Approximately 70% of all Capital Coil’s orders over the last (3) months have involved some sort of quick-ship. Quick-ships are an integral part of Capital Coil’s overall business structure, and for that specific reason, unlike other manufacturers, Capital Coil & Air NEVER shuts down its quick-ships!!!
You can call the OEM, but more times than not, they are not flexible or nimble enough to handle your emergency within an acceptable time-frame. Whether you need a coil in (3) weeks, or (5) days, Capital Coil has got you covered.
Quick-ships are generally based on emergency conditions, and that is precisely the worst time to discover that your regular supplier has suspended their quick-ships. When we call Capital Coil reliable and dependable, one of the main reasons is because of our ability to keep our quick-ship program open 12 months/year.
Capital Coil does not try to be all things to all customers, but quick-ships are an integral part of our business. Keeping our quick-ship program available all year is a top priority, and this has allowed us to hit 99.9% of our quick-ship requests over the last (3) years. An unfortunate forklift mistake makes up the other .1%. Through the last 3 months of 2019, approximately 75% of all orders were quick-ships, and they have either all been completed on time, or are 100% on schedule.
So why do so many manufacturers seem to get so overwhelmed at some point every year? Many manufacturers take on a glut of OEM business, or other large projects with small profit margins. In many cases they do this simply to keep the factory running during the slower periods of the year. This has the effect of delaying standard lead times, and in many cases, cancelling quick-ships altogether. It is very hard to do business with companies that make themselves unavailable when you need them the most.
An RFQ that sits on a desk unanswered is useless to everyone involved. If you need a quote, you’ll have your price and any required submittals that same day. It really is that simple and easy! Working with Capital Coil removes many of the annoying and unannounced shut-downs that come with other manufacturers, so please let us help you when you need it the most!